Carparts Reviews

Excellent Customer Service

Assisted by CustomerAgent Shen who promptly resolved the inaccurate order with a replacement order IMPRESSIVE was Shen s CustServ professionalism and engaging personality responsiveness I m now sold that CarParts com is indeed a top rate supplier with focus on Customer Satisfaction Side Note The part is listed for 2002 vehicle but is the same part as for 2006 vehicle Ordered passenger s side repl mirror received driver s side mirror Now gotta pay to mail return wrong item AND pay mailing to get correct original order

I am hesitant to order through the

I am hesitant to order through the internet because of giving out my credit card information I have been held at ransom once I told them no pay and bought another lap top So this is a big deal for me Ordering and speaking to a rep to confirm what I order went very well Now I will feel safer on the road No one remembers or ever taught left arm out the window turn signals Thank you for your service Nancy Remus

great product and service

The lady was very helpful and efficient she took care of all the details and I just had to tell her what I wanted and pay for it It is fantastic having working windows again I am now off to order more parts for my Mustang

You had exactly what I needed and

You had exactly what I needed and I needed it quickly and it was delivered in two days almost precisely down to the estimated minute Good price excellent service Pretty sure I ve never had such an experience before with a car parts company

The best I ve experienced on every level

Well my mechanic said a part wasn t delivered and when I called the female I spoke with was so very sweet and patient with me He found the part and I was so embarrassed but she was sweet Then I ordered the wrong part and the level of professionalism and Hassel free communication is a breath of fresh air Hard to come by these days And their prices are the best So yes I recommend car parts ComXo

You can t be beat happy driver now Future Beyond

I get all my car part from your company it s come on time good Quality beat the dealer auto part store in my area they say it can t be found When I show up with the part and bodyshop it s OH well sorry I m going to get a oil change now were told the lower cover that cover oil tank it going be to hard to find the old one came off in Pieces in my Garage floor If they want the job put it back That my car and my baby do it right

Delivery issue resolved very satisfactorily

Update of my previous review After receiving a reply from carparts com they were able to resolve the issue they communicated quickly and professionally and my part arrived today It s a perfect match to the OEM Quite satisfied and will confidently work with them in the future

Outstanding service and communication

Outstanding service and communication Not only it was really easy to order from Carparts they were also quick solving an issue we had with delivery it wasn t even Carparts fault but the delivery service s I need a side mirror for my Lincoln didn t want to wait for the dealership to fix it nor pay a small fortune and I got a high quality mirror comparable to the original carefully packed and promptly delivered I would 100 recommend them

The right part - right away

Many company s sell car parts and many deliver but CarParts does both really well The have delivery times that help you get back on the road fast I ordered a part on a Thursday and got it Friday the next day They have delivery times that Amazon would be envious of and get this it was free CarParts keep up the great work