


Based on authentic user experiences
Mark Boyce
6726 reviews
N/A
1 year ago
Late arrival and defected part
At first I was mad because they split my order up and did not notify me it was a set of factory fog lamps for a 2004 F150 STX needed both to do the job than the first did not arrived on time but Carparts com have no control over shipping the first was missing a part inside the lamp which are seal and had to be adjusted the clips broke and the quality was not there the second arrived 3 days later not one was perfect a bolt in call Carparts com and they were very nice refund my payment plus shipping and the shipping for the first one received all of it by the end of the day plus got to keep it did not have the hassle to send it back on the defected one EXCELLENT JOB Carparts com THANK YOU
Roger Wood
6726 reviews
N/A
1 year ago
Excellent Customer Service
Assisted by CustomerAgent Shen who promptly resolved the inaccurate order with a replacement order IMPRESSIVE was Shen s CustServ professionalism and engaging personality responsiveness I m now sold that CarParts com is indeed a top rate supplier with focus on Customer Satisfaction Side Note The part is listed for 2002 vehicle but is the same part as for 2006 vehicle Ordered passenger s side repl mirror received driver s side mirror Now gotta pay to mail return wrong item AND pay mailing to get correct original order
nancy remus
6726 reviews
N/A
1 year ago
I am hesitant to order through the
I am hesitant to order through the internet because of giving out my credit card information I have been held at ransom once I told them no pay and bought another lap top So this is a big deal for me Ordering and speaking to a rep to confirm what I order went very well Now I will feel safer on the road No one remembers or ever taught left arm out the window turn signals Thank you for your service Nancy Remus
Nancy Sanders
6726 reviews
N/A
1 year ago
great product and service
The lady was very helpful and efficient she took care of all the details and I just had to tell her what I wanted and pay for it It is fantastic having working windows again I am now off to order more parts for my Mustang
JasonManning
6726 reviews
N/A
1 year ago
You had exactly what I needed and
You had exactly what I needed and I needed it quickly and it was delivered in two days almost precisely down to the estimated minute Good price excellent service Pretty sure I ve never had such an experience before with a car parts company
Jaymie Boggs
6726 reviews
N/A
1 year ago
The best I ve experienced on every level
Well my mechanic said a part wasn t delivered and when I called the female I spoke with was so very sweet and patient with me He found the part and I was so embarrassed but she was sweet Then I ordered the wrong part and the level of professionalism and Hassel free communication is a breath of fresh air Hard to come by these days And their prices are the best So yes I recommend car parts ComXo
Peace
6726 reviews
N/A
1 year ago
You can t be beat happy driver now Future Beyond
I get all my car part from your company it s come on time good Quality beat the dealer auto part store in my area they say it can t be found When I show up with the part and bodyshop it s OH well sorry I m going to get a oil change now were told the lower cover that cover oil tank it going be to hard to find the old one came off in Pieces in my Garage floor If they want the job put it back That my car and my baby do it right
Ed Davis
6726 reviews
N/A
1 year ago
Delivery issue resolved very satisfactorily
Update of my previous review After receiving a reply from carparts com they were able to resolve the issue they communicated quickly and professionally and my part arrived today It s a perfect match to the OEM Quite satisfied and will confidently work with them in the future
Carmen M
6726 reviews
N/A
1 year ago
Outstanding service and communication
Outstanding service and communication Not only it was really easy to order from Carparts they were also quick solving an issue we had with delivery it wasn t even Carparts fault but the delivery service s I need a side mirror for my Lincoln didn t want to wait for the dealership to fix it nor pay a small fortune and I got a high quality mirror comparable to the original carefully packed and promptly delivered I would 100 recommend them
Roderick Prysork
6726 reviews
N/A
1 year ago
The right part - right away
Many company s sell car parts and many deliver but CarParts does both really well The have delivery times that help you get back on the road fast I ordered a part on a Thursday and got it Friday the next day They have delivery times that Amazon would be envious of and get this it was free CarParts keep up the great work