Cevengineering Reviews

Do not recommend this business 400 for a problem that they did not fix

I had a windscreen replaced by another business after there were a few issues with my vehicle It was clear that a wire had been cut during the windscreen replacement process based on some research on my car The windscreen business is not an electrician and recommended that I go to a garage who can fix the electrical problem My appointment was at their opening time of 9am my car was not taken until 9 30am a business should stick to their appointment time especially when they had 5 days notice I received a call later that my car was only booked in for an hour I was told it could take all day and was not made aware the booking was an hour they offered to work on it for an extra hour Keeping it for over a week they worked on the car for 5 hours and could not find the problem They recommended that it would be too expensive to keep working on the car and that the wire cut would ve been far too small to notice or maybe water damage Over the phone the price was told to be 400 and that was with a discount that they had added I went to the business to retrieve my car and the price was 480 I had to go get cash for the price to be lowered to 400 After hearing I was charged 400 and nothing was fixed the windscreen business offered to come take a look because this didn t sound right After reading my invoice plug in diagnostics and report remove and refit headlining to inspect windscreen aperture and antenna electrical terminals remove and refit A-Pillars to inspect windscreen aperture and wiringl remove and refit Windscreen wipers scuttle panel and under bonnet trim to access the lower windscreen aperture to check wiring remove and refit Rear fog light to check wiring bulb and bulb holder checked fuse boxes for rear fog light fuse and relay continuity test carried out on wire from fog light to fuse box body control module inspected for water ingress - no visible signs of water ingress witness marks the windscreen business decided to remove my windscreen entirely to see if they could find anything by the dashboard that would not have been visible without the windscreen removed After removing the windscreen the headline dropped previously removed by CEVE and the cut wire was found in minutes and was very obvious I went back to CEVE and I stood in reception and listened to them criticising me for not getting the windscreen guy to fix it in the first place they were unaware that I was standing there for a minute It was very tense and I felt very uncomfortable because as a customer I just wanted to sort out this issue I showed them the photos of the cut wire they said that they had checked behind the headlining carefully and they did not find anything so the wire that the windscreen business found must ve been hidden or trapped within the windscreen and therefore CEVE would not have been able to find it However when CEVE showed me their photos of my vehicle after lightly increasing the exposure in a photo you can see that the wire was not trapped and was exposed after taking out the headlining CEVE seemed apprehensive to believe that was the wire that was cut I m no car expert but based on the colour and position of the wire in the photos from the garage and the windscreen business simply comparing the both of them you can clearly see it was that wire They still deny that they missed this wiring and claims that the windscreen would ve needed to be removed entirely despite the fact that the photos show that the wire could ve been easily accessed and fixed because it was behind the headlining that they had already removed Perhaps it would ve been easier to see the wire with the windscreen removed but the wire was still accessible and clearly was not checked thoroughly A non-electrician found the problem and fixed it in under 5 minutes they removed the windscreen because they believed that maybe the damage was hidden but then saw an obviously cut wire with the headlining dropped and so CEVE should have spotted this problem I understand that the money is for the labour worked on the car however if properly inspected this problem should ve been found in under an hour which would ve cost me around 80 100 Context I m 21 years old I was not able to get to my job for over a week because of this issue This situation was very stressful and I did cry because I was losing my job I paid 400 for seemingly nothing and I was told my car was worth scrapping because it would be too expensive to continue working on Screaming is a very highly exaggerated description that CEVE tried to describe me as having in a previous review that I took down to reword after talking with the business Reply the windscreen did not need to be taken off to fix the issue- pictures on my Google review prove this the cut wire is visible and accessible in a photo they took

Very poor service

They had my car as the AA recommended them They had my car over 3 weeks and after no contact me having to chase them constantly they quoted me 2047 for a new turbo I had the car moved to another garage and it transpired that the turbo was not broken it was a completely different problem if I had paid them the 2047 I would have still had a car that wasn t working also the people that work there are rude and unhelpful if I could give zero stars I would never use this garage

Recommended by the AA

Recommended by the AA My Fiat Doblo went in for a rail fuel sensor and fuel filter Having my van for over 2 weeks I picked it up and drove home Mason was always polite and helpful until I questioned the part he put in my van Following day the engine management light came back on and went back into limp mode I decided to call the AA and they diagnosed the fault as the rail fuel pressure sensor and the EGR Valve so I decided to go to a different garage So the new garage changed the sensor and I told them to keep the part so I could be reimbursed from CEVE and show Mason the part they said had been changed Turned up at CEVE and they were busy showed Mason the part and said this is the part the mechanic has just changed He looked at it ummmed and aahhhhed and called over the guy who supposedly changed the sensor He said this part looks new I was shocked because prior to this on the phone he said he would reimburse me for the sensor instead he chucked the part on my engine and told me to F Off No way to run a business Don t use this place they keep your vehicle for weeks on end then chuck you under the bus You know what Mason keep my money coz you re biting off more than you can chew

AA recommended but shouldn t be

Left my car in the middle of the road for 3 days would of been longer if I didn t have the car removed AA recommended so they should look at the car within 48 hours no contact but told the AA they hadn t been in but the boss told the AA driver where to park the car Apparently according to another boss its a 2- 5 week wait for diagnostic work No transparency no contact I would never recommend or send a car here

Car service great experience

Came here for a car service Was quick well priced and the staff were friendly and professional Free coffee and free wifi was available Would recommend

Great people Know their stuff Will not rip you off

Great people Know their EV stuff They recently had one of our EVs in to diagnose a fault They had it for an hour and were going to take on the fault repair but circumstances changed meaning we could get the fault repaired by the manufacturer outside of warranty at no cost We advised City Electric Vehicle Engineering we were not in need of their services and was quite prepared to pay for the diagnostic session They waived this No questions Another one of our EVs was diagnosed and repaired electrical issues on an extremely high mileage e208 Cost to repair with OEM parts was a low price and we came away feeling we ve found a genuine EV specialist who did not rip us off Genuine friendly people

Great Company Highly Recommend

Great people had the problem diagnosed and fixed extremely quickly they clearly know their stuff highly recommend

Visited Ceve as recommended by a

Visited Ceve as recommended by a friend My vehicle was repaired by a technician called Ricky He was extremely knowledgeable and had my vehicle diagnosed and back on the road in no time at all I couldn t recommend Ceve more