Charlestyrwhitt Reviews

Excellent service and product

I have dealt with CT for many years because their service and product quality is excellent Buying in bulk makes it a very good value way to shop

The person the one I was talking to him

The person the one I was talking to him about my issue he is acknowledge he know what is he doing He know how to handle any customer issue and took care of it right away is doing a great job and I m proud of him

Silly mistake sorted

I ve been buying CT shirts for several years and have never failed to be impressed This time I made a silly mistake with my order that Customer Service sorted out straight away Perfect

I went to Bicester village outlet store

I went to Bicester village outlet store this week and a lovely lady called Sue looked after me I haven t purchased for some years as that s how good the shirts are at Charles Tyrwhitt built to last and look as good now as they did when I purchased 5-7 years ago unfortunately the collars have had it Not only were my purchases value for money but the customer service was second to none Sue took my measurements listened to what I required and we went from there I left with 4 lovely brand new formal business shirts and 4 cashmere jumpers Also even if I couldn t find what was in store Sue would have ordered in for me sent to my home this is what makes a fantastic experience The shop took a bit of finding as they have been moved since my last visit to Bicester Thankyou Sue for looking after me you are a credit to the shop I will be returning to see you again Fin O Sullivan

Great shopping experience

This is a company that really cares about their products and customer experiences I have had several orders from this company Some I keep some returned for exchange and some returned for a refund due to fitting The return experience was the best I have had when doing online shopping It s fast and smooth Great product and the shopping experience is second to none Will definitely buy from them again

Great First Time Ordering Experience

This was my first time ordering from this company and their employee Tracey was exceptional She was very knowledgeable patient personable punctual as she called me backed right on the agreed time Great first ordering experience because of Tracey Carol McDonald LongCanton Georgia

Customer service

Customer service - Chat online - 2 separate experiences Efficient Knowledgeable about products Empowered to accelerate shipping so that products will arrive in time for Christmas

Efficient and timely attention to

Efficient and timely attention to detail The issues were taken care of and handled in a professional and kind manner