Based on authentic user experiences
Mark Turner
6731 reviews
N/A
1 year ago
Non functioning website
Their website will not allow you to checkout on android phones
6731 reviews
N/A
1 year ago
policy more important than personal humane customer care
Policy states no returns after 90 days but the problem with the shirts became a greater issue past the 90 day mark Have bought the non-iron dress shirts with no issues and love them Saw the Egyptian Cotton shirts on sale at a good price so I thought let s try it Shirts after they dry look as if they had been wadded up into a ball and someone had played basketball with the shirt Iron and starch the shirt wear it for an hour and it begins to look the same Wore the shirt the other day for two hours Took off my suit coat and a friend who knows me well asked if I had slept in the shirt Shirt does not stay pressed Talked with 3 different people at Paul Fredrick Policy Policy Policy though they did offer to sell me two of the non-iron shirts at a 25 discount But tough out of luck in getting a refund on a poor quality shirt that was sold to me I had done business for about 20 years with another men s clothiers firm their quality of merchandise has been being downgraded over the past few years was looking for someone else to buy from Have liked he non-iron shirts good quality at a somewhat decent price Was getting ready to order a suit to see what the product is like But I guess Policy is more important than keeping someone who would have become a long-term customer Good Bye Neal Black
Dmitry
6731 reviews
N/A
1 year ago
A fake brand selling Chinese no-name trash
The company refused to publish my reviews on its website I publish them here Fenwick Belt Price 44 98 Style BSP120 Size 34 Color Tangerine1 STARBelt Width is 1 1 8 28mm NOT 1 3 8 35mm This is a female belt not a male one This is not made in Italy It s made in China Belt barcode is 1932700751953 This is not an Italian barcode The barcode of another shirt with the inscription Made in China is 1932701105564 The quality of the manufacture of this belt is also Chinese not Italian This is the cheap Chinese NoName issued as a quality brand There are a lot of such belts on Amazon and AliExpress for 10-15 Slim Fit Superfine Egyptian Cotton Solid Color Spread Collar Dress Shirt Price 31 20 Style 8020 Size 17 5 35 Color WHITE2 STARSI think this is not Egyptian cotton My other 50 T-shirt full price 90 from Egyptian cotton is very soft and delicate softer and more delicate than regular cotton This dress shirt like polyester is very hard and coarser than regular cotton To the touch it is identical to a bag for washing silk bedding which is made of cotton burlap 2 stars only for perfect fit to an athletic figure Cotton Cashmere Stripe Casual Shirt Price 39 20 Style SHP260L Size 2XL Color Black White3 STARSXXL neck costom fit is 19 1 2 49cm NOT 18 - 18 1 2 The shirt is one size larger than regular fit If you usually wear XXL then you need to take XL There are no positive effects from cashmere The casual shirt does not warm it is as cold as from 100 cotton The negative effect of cashmere - a shirt prickle if put on a naked body It can only be worn over a T-shirt
Ronald Saul
6731 reviews
N/A
1 year ago
They absolutely do not care about the
They absolutely do not care about the customer and they LIE Was given a gift of a pair of shoes from a friend Shoes ordered were the size I always wear and have for years Theirs were sized so small I could not even get half my foot inside the shoe Called them for exchange for larger size which they had in stock 2 weeks later I get a gift card in the mail--no communication about it either To add insult to injury they would not compensate for the 22 worth of shipping and the Gift Wrap I asked if they wanted to lose a good customer over 20 and the nasty person said policy is policy and they weren t about to give back that money Even told her I d write about it on social media DID NOT CARE The have now lost a customer and I intend to tell everyone I can about this
Ted Kane
6731 reviews
N/A
1 year ago
Stay away
I ordered a jacket from them and due to their faulty shipping policies they essentially lost the jacket and eventually would not even respond to my emails It was delivered eventually after about 12 days and wrinkled beyond believe basically unwearable Their customer service and the attitude of their people is the absolute worst I have experienced
Reginald
6731 reviews
N/A
1 year ago
They double charged my account within 6
They double charged my account within 6 days twice 332 12 NOT A PENDING CHARGE BUT POSTED I spoke with Lisa Brugger manager and Michelle in accounts payable and tried hard to explain but could not a double charge Then on a shirt I ordered it was not in but paid for on the initial order instead of refunding me they charged me again for that Their financial system is bad or as a bank said they know what they are doing Double charging a customer and using those funds until later have to pay bank back I filed a fraud complaint and blocked them Do not purchase from them Bad reiews on a lot of websites
John Hullender
6731 reviews
N/A
1 year ago
I ordered 3 shirts and selected
I ordered 3 shirts and selected NEXT-Day Air delivery It is Tuesday and I still have not received my order I spoke with their customer service and was told that Next-Day Shipping can take upto 4 days and still be considered Next-Day Don t do business with this company they don t understand the term NEXT-Day They will also charge shipping for returning items for refunds When I asked for a refund of only the shipping cost I was told a flat NO and to have a nice day
Bob Chamberlin
6731 reviews
N/A
1 year ago
Warranty is bogus
I sent back three dress shirts that I woreTwice washed on gentle cycle and hung To dry All shrank in the length they areBeing returned to me What I asked wasA 99 credit Shameful Do not do business With Paul Frederick There are many quality Companies out there with better quality fromManufacturers that pay better than slave labor and stand behind their products
Rob Belles
6731 reviews
N/A
1 year ago
DO NOT BUY
DO NOT BUY Charlatan s at best You will get what you ordered PLUS MORE And they will force you to pay for it ALL and remember returns are 10 of YOUR money for their mistake WONDERFUL designs Could have made me a customer Instead their crappy customer service of a 50 item will cost them a customer
customer
6731 reviews
N/A
1 year ago
Got a magazine in the mail with 100
Got a magazine in the mail with 100 off coupon if I spent 350 I spent 395 every time I reach back out to get 100 discount I get the runaround put on hold like I am now while writing this reviewI ve had to call in three times what a waste of my time
