Coinstats Reviews

Crypto Prices and Portfolio Tracker App | CoinStats

3.61
137 reviews
Great Rating
Based on 137 user experiences
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A

I used them for 4 years and now they stole my money

I used them for 4 years sat through the glitches and issues and generally it was an OK experience My credit card expired so I figured this 4 th year renewal would not be able to be charged They did somehow charge my replacement card though that had a different number CVC and exp I cancelled my subscription a few days after as and requested a refund They denied my refund request even after I asked 3 separate times citing my original purchase was the start of my subscription and I have to cancel it within 30 days of that This is not a company that cares about customers they only care about your money
D

Shady Business Sneaky Auto Renewal Cannot Be Cancelled

I signed up for 50 38 in Nov 2021 then they charged me for an annual sub at 167 92 and I contacted them to refund I did not receive an invoice so have no idea what the charge is based upon They said they won t refund due to their refund policy That s fine charge me 9 99 monthly fee and refund the annual subscription because I haven t used it yet and do not want the service They advertise Cancel anytime for any reason then deny the refund They did not send me an email notifying me of the renewal Shady business practices avoid at all costs I deeply regret doing business with this company
T

Dishonest company Bad customer service

They charged me for an annual sub at 167 and I contacted them same day to refund They said they won t refund due to their refund policy which is pretty terrible They never sent me an email notifying me of the renewal Shady business practices avoid at all costs
F

Scammers use this site to try to convince you to make a card payment

I have received cold calls from a person saying they are from CoinStats app and saying that I have a large amount of crypto currency in a wallet on CoinStats app In order to unlock the crypto currency a 10 deposit of the amound must be made using a bank card They give a very convincing argument and quote their outstanding TrustPilot reviews This is a scam to try to get the 10 deposit from the bank card
L

Poor Frustrating Customer Service

I am currently on a Premium subscription Having a number of issues on the platform and have some queries i need some guidance on Reached out to customer support through messaging service Until now they responded once and that was a late response Since then they have been ignoring me as the status shows seen
A

Mostly in grup is scemaer i lose my

Mostly in grup is scemaer i lose my money Coinstats group two person Is elon mosess and him patner scam my money 3000 is invrst and 4500 take extra for they say fee is but scam totally now they said need to pay 8500 hkd then hey send me my profit wich one i invest money from 40000 hkd All is scam make fake account there in coinstats under my name
M

Got a fone call from you today

Got a call saying I have an account that is dormant because of no usage and want a release of 500 so I can trade or withdraw my funds also u gave my login password over the fone And my login detail was my fone number Underneath personal details is my done number With some other email
G

A guy called david kept ringing me to

A guy called david kept ringing me to arrange a transfer fee to reactivate my account in coinstats He explained the procedures and seemed ok I payed 200 into a wallet address and he said that he would ring to help me move my balance So far no answer and i contacted coinstat who said balance doesnt exist Dobt give any money to anyone saying u need to do to unlock account tell them to fxxx off
B

Stay away from coinstats

Stay away from coinstats I ve been trying to get my funds out for months Apparently i had a wallet pin set which i never set myself In order to take out my funds I need the wallet pin I contacted them to help me reset the wallet pin They keep sending me links to reset it but they don t work After 2 months they said something wrong with the account so they need my wallet address to send me the funds I ve sent it to them but I ve been ignored ever since There seem to be only 2 people working for them and they are absolutely useless Stay clear they are scammers
G

What a mess

So many times the prices are wrong and I m not talking about a couple of wrong but hundreds of And when they fix it its still there in the chart so your portfolio chart is just useless Example yesterday a coin was up 1115 on CoinStats while in reality it was 4 they took the wrong price from another coin with the same ticker TRAC And it only happens at CoinStats other tracking apps don t have those same price problems Really really really unprofessional especially when it happens a lot Almost weakly there are problems I hope they will fix the portfolio chart because at the moment its totally useless And it will probably stay that way Only thing they are busy with is making money with their Sparkles worthless point system for promotions aka money Please fix this mess of a app Otherwise I m leaving after 2 years This app used to be the very best now its the worst out there

About Coinstats

Own crypto in multiple exchanges and wallets? Sync them to CoinStats so you track and manage them from one place. Track 8000+ coins and 300+ exchanges.

United States

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