R
ross pieters
I m confused by all these positive reviews this platform falls down on a number of levels Firstly and most importantly it doesn t track your average coin value so PNL is completely wrong Secondly when connecting API to multiple exchanges and wallets the instructions they provide are completely wrong and clearly outdated so they haven t bothered to keep updating these I would strongly suggest you find an alternative tracking platform
S
Sewaram Udairam
I am not able to send crypto to wallet
I am not able to send crypto to wallet or withdraw
W
ww w
THEY SCAMMED ME FOR A COUPLE HUNDRED
THEY SCAMMED ME FOR A COUPLE HUNDRED EUROS I had money on their wallet and a subscription And suddenly my pincode doesnt work anymore I contact support and they can change the pincode for me all i had to do was send a picture of me holding a piece of paper with something written on it and my id Eventually i had to send alot of selfies and they always had something to complain to keep them from giving me my pincode The pictures were literally perfect and you could see i am me and you could see my id really clear So thats how i knew they were lying DONT TRADE THROUGH COINSTATS IM WARNING YOU
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Syed Ahmad
Must be fake reviews
Must be fake reviews App is not able to pull transactions from bunch of exchanges which they don t clearly highlight on their website have provided a template for CSV upload but has bugs some coins price is showing as 0 after upload have been contacting them for 2 DAYS but nobody responds on their chat bot or over email has to be fake reviews because the customer service is so great it doesn t even existEdit 12 5 - After reporting this somebody finally replied and i provided them details and since then its again ghost town and nobody responding Edit 12 11 - So Painful to work with these people without any Customer Support After i posted a bad review somebody responded and now again nobody has responded for 5 days
B
bml
I am having several issues with the
I am having several issues with the functions on coinstats and have sent several chat messages along with emails over several days and apparently no one has the time to return any of my messages It won t update my accounts for coinbase the ledger descriptions are gone and it s putting the wrong crypto price in place of another one I give customer service a zero stars
K
Karan
Very poor
Very poor They ve charged me twice for my annual subscription c 3 weeks ago Despite my numerous e-mails requesting a refund Coinstats haven t provided any meaningful update Update 02 01 2024 I cannot appear to respond to your reply so am editing my original review I ve already exchanged numerous e-mails with the e-mail address you ve provided with no meaningful update Beyond continuously e-mailing the same e-mail address how exactly is your proposed solution different
Poor service
I m on the premium plan facing platform issues and seeking help I contacted support got one late response then ignored Frustrating to see my funds mishandled when Assurity Secure offers better service
Z
ZJ
Very very poor paid product
i was very excited when i purchased the product since all the influencer advertised for it shame on them they probably never used this product Bottom line worst paid product i have ever purchased nothing is synchronizing properly coins missing from wallets latest running gag i have RBX RabbitX on Mexc Coinstats shows me the RBX ReserveBlock Token in my portfolio if you cant even synchronize the right Token from an exchange plz go back to the drawingboard and produce a proper and working product koinly s free version is 10 x better will go back to this one again
L
Lynette Tighe
I was approached by Coinstats they said
I was approached by Coinstats they said i had to deposit money into my eallet account to activate my account When I linked my coinstats to another wallwr to transfer my funds the wallet address provided does nir exist but all my details is present on the coinstats platform Please explain I do not have to deposir morw money to release my existing funds His name is George
F
Frank F
Good idea terrible customer service
The support is terrible or non-existent Any support requests are ignored while users are being gaslighted into believing they will get the answer tomorrow Beware of this platform because if you ever face any issue regarding basic functionalities you won t even get to talk to a human not to mention getting actual help Also the reward point system sparks seems to be a scam - you won t be able to claim your reward or some day all of your points will just disappear without explanation as in my case It s hardly believable how one can screw such a good idea for an app with such a lack of caring for resolving users issues
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