Coinswitch Reviews

small issues resolve with customer

small issues resolve with customer service over 24 hrs helpful

5 stars

Quick easy cheap instant support contact

Hello sir

Hello sir I m Biplab Maity I m brought a crypto MCA But sir still now I m don t sell my crypto Plz help that how I m sold my crypto

Nice UI easy to understand and no

Nice UI easy to understand and no problems with Withdrawals and Deposits

PERFECT

A Very Good Exchange Site with A Perfect Support team

Good customer service

I had an issue after changing the Bitcoin transaction commission which they resolved promptly

I did mistake and they helped fix in

I did mistake and they helped fix in less than 24hours good support and service

My Accidental deposit into CoinSwitch wallet and CoinSwitch team s Honest refunding

Team CoinSwitch CoinSwitchKuber led by Ashish is a truly professional team I used their services 3 times for token conversions like XRP to DOGE It was smooth and fast The most intriguing situation I had with the CoinSwitch is my accidental transaction of my XRPs to CoinSwitch wallet without a conversion order I wanted to move my XRPs from a Japan Singapore-based exchange named Liquid to Huobi exchange During this process I accidentally selected the CoinSwitch Wallet address instead of my Houbi wallet XRP address So the XRP tokens got deposited to the CoinSwitch XRP wallet It took a while for me to realise my mistake I thought I lost my hard-earned Then I looked for the CoinSwitch XRP wallet transactions and was surprised to see their openness in displaying their company name together with the XRP wallet address Good thing about cryptos is that all transaction details are honestly available in public ledgers Most bad people doing illicit transactions dislike this openness and prefer Swiss bank secrecy and hide themselves using privacy laws I see such secrecy mongers as enemies to humanity Hence usually most wallet addresses are anonymous with no contact details Hence any wrong transaction leads to loss of money This is a major problem in the crypto world This is one route using which governments can come in to take control of cryptos Anyone who likes the world to be a honest place will appreciate that openness I see this openness and honesty in CoinSwitch services After my accidental transaction to CoinSwitch without any order I wrote to them about the mistakes that happened and token deposited accidentally with request to refund back my XRPs It took a while for the CoinSwitch team to grasp what had happened as it is not a common case I kept writing to team many times to explaining my case and make them understand what had happened Initially someone from the Coinswitch team didn t understand my request ticket and responded with a bizarre standard template response and closed the ticket This freaked me out and I frantically looked for top officials in CoinSwitch to whom I can explain my ticket and request for refund I found CoinSwitch CoinSwitchKuber CoinSwitch s CEO Ashish twitter handles and started writing to them to reopen the ticket Someone from the team felt my twitter handle was fake and spamming with unnecessary messages Hence they even reported my Twitter handle to Twitter Since my twitter account was legitimate Twitter didnt suppress me I wrote again in Twitter with all patience and hope This time the CoinSwitch team realized the merit in my request and reopened the closed ticket With all the transaction HASH details that I had provided to the CoinSwitch team found my refund request to be genuine and agreed to refund The whole process took over 28 days and finally the CoinSwitch team refunded my hard-earned XRPs I appreciate the entire team for their honesty and caring for human values I will surely start using their exchange trading services Thank you Ghanesh PVSingapore