Colourstomp Reviews

Terrible company - AVOID

Dreadful service My order never arrived no response to multiple emails or web enquiries DO NOT USE THIS WEBSITE

Ordered 2 pairs of earrings on 13 09 - still waiting Avoid

Ordered 2 pairs of earrings on 13 09 I chased for a dispatch date on 28 09 and received a reply on 30 09 to say that they had been dispatched that day Having still not received them by 06 10 chased again and was advised that they had been dispatched and to wait till the end of the week and contact the retailer if they had not arrived Contacted them back on 09 10 as they had still not arrived and was advised that the order would be resent 11 10 I received an order one pair of earrings was what I had ordered and the other was incorrect advised the seller of the same and was advised that the correct pair would be sent the following day 12 10 Chased on 21 10 as they had not arrived to be advised that the order had shipped on the weekend of 19 10 not 12 10 as previously stated by seller chased on 29 10 as order still not arrived to be advised that the retailer would refund now I had not received a refund by 6 11 so chased this up and was told a refund receipt would be sent and I have not heard from the seller since Awful Had ordered from them following sponsored ads on Instagram and now notice that the seller is pushing for Christmas I wouldn t risk it Shame as the items that have arrived are good quality and value for money if not my style

Absolutely terrible

Absolutely terrible I placed an order and waited a few weeks for delivery 2 weeks later I still hadn t received my earrings I contacted them and was told the earrings were out of stock I was only informed because I contacted them lucky I found even better quality earrings from another company who is trust worthy

Awful

Awful Absolutely no updates on my order after saying ready to be shipped on the way for 3 weeks No updates on supposed Royal Mail tracking number and zero replies to emails Don t waste time ordering from here

Incredibly disappointing

Had to chase company for order update after didn t receive anything for over two weeks When order arrived two items were missing due to being out of stock and a note said refund would be issued Three weeks later I am still awaiting my refund and company have ignored my email for update Two pairs of earrings have already started to tarnish Avoid this company and their promoted ads

Still no order or email

Ordered from this company nearly two weeks ago I got the initial email saying that my order was confirmed and that I d get another email when my order is shipped After 2 weeks without an update I emailed to ask and I still haven t heard anything from them not even an automated confirmation of receipt email Looking at other reviews here I can see this is a common experience but I m worried I won t receive my order or get a refund Ridiculously bad communication one of the items was supposed to be a birthday present

order not received with no explanation

I placed an order on 17th sept for a birthday gift which was required for more than 2 weeks away It s now 3 weeks since the order placement and I still have received the order Attempted to contact via email multiple time to no response I eventually contacted over instagram to be told the emails weren t working Assured me my order was on its way and offered 15 discount off a future order Not good enough Still no order has arrived Royal Mail tracking code given which has no information as Royal Mail have not received goods from sender I have not been offered a refund or replacement so I have opened as a dispute through the my bank

Order made 4 weeks ago and NOTHING

I made an order over 4 weeks ago and despite getting an email to say the order has been received I ve had nothing since I ve sent an email and an Instagram message but still no reply Such a shame as I have ordered from them before - even though the delivery took a while last time it was nowhere near 4 weeks with no correspondence I understand that things come up with small businesses but it s so important to update your customers - even just a courtesy email to say you were behind But nothing Sadly I ll have to raise a dispute with the bank I would avoid and don t be sucked in by the low prices