Two pairs Size 13 ordered and recieved
Two pairs Size 13 ordered and recieved one pair size 12 and the other pair size 11 The companies customer service won t take them back unless at my expense but offer increasing discount which of no interest to me as they don t fit they even suggested I give them as a gift to a friend or sell them on
Fiona Cowan
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EVERYTHING ABOUT THIS PLACE IS WRONG
EVERYTHING ABOUT THIS PLACE IS WRONG ORDERED SHOES SENT THE WRONG SIZE EMAILED BACK AND FORTH AT LEAST 10 TIMES THEY WERE NOT ONE BIT INTERESTED IN RESOLVING MY PROBLEM DO NOT ORDER FROM THIS SITE
James Power
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Poor quality walking boots
Ordered a pair of breathable leather walking boots supposedly 70 off at 50 Looked good on their website but when arrived turned out to be cheap and plasticy of very poor quality Be warned
Clare Woodpark
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Absolute scammers
Absolute scammersSent wrong size and then when I wanted to send back tried to get away with asking me to gift them to a friend I had to send to china Now I m still waiting for my refund Do not purchase from this company
Colin Moore
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Returns Are Expected To Be Sent To China
I live in the UK and the shoes I purchased from this UK registered company with a company address in Wigan were not UK sizing they are shown as a size 280 and didn t fit in any case the shoes are also of quite flimsy material certainly not suitable for outdoor wear with our UK weather other than perhaps in the height of summer When trying to return them for a refund I was advised I had to send them at my own expense to China There is no mention of this requirement in the company s terms and conditions only that that the company would provide a return address The company address they keep advising me is not a returns address - I can see from Google maps that it is a small detached house on a residential estate Despite many emails with their customer services I still do not have a refund just a pair of shoes of the wrong size that do not fit which they insist must be sent to China Deal with this company at your own risk UPDATEIt is now 4th December and I still have not had any refund and they still insist the shoes be returned to China I have since found this news item on the LBC News website under chinese-fraud-register-uk-homes which tells us everything about this and other such Chinese companies behaviour and interestingly Comfyshp have now deleted the UK address they were using as a registered address Thanks to all who have read my review and my sympathies to those you have suffered the same experience
john ireland
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Total Scam Fake Plastic rubbish
Plastic rubbish A fake version of a genuine leather shoe they are made in China absolute rubbish threw them in the bin These people should be hunted down and prosecuted They give the impression that the shoes are made in USA but they are cheap Chinese crap
JohnLorna Atherton
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Deceptive lost money
Bad experience lost purchase amount 59 98
Christina
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Return Nightmare
I ordered 2 pairs of shoes in October 2024 One pair looked nothing like the picture on the website and was way too big I contacted Comfyshp to find out how to return the shoes I was given an address and phone number to send the package to I mailed the package on Nov 14 2024 and have not received my refund as of March 2025 When I contact them the company repeatedly asks me for the return receipt despite my sending it to them 5 times since December 2024 This is the worst customer service I have ever experienced from an online company DO NOT BUY FROM THIS COMPANY
