Cosfun Reviews

I paid for 4-6 day shipping and they sent it with 8-11 day shipping now they won t refund

I had ordered a dress and paid more than the cost of the dress almost 40 for the express shipping 4-6 days and it arrived in 3 days But it wasthe wrong size They were amazing about it and told me they would send me a new one and then I made sure to ask if it would arrive by December 1st their site says to let them know if you need it by a certain day because that was the day I needed it for They told me I would get an email with a tracking number I did not get said email so I hit them up a couple days later They sent me the tracking number and showed that they had shipped it the 18th the day after they said they would but I gave them the time zone benefit of the doubt I gave them until November 28th trying to be understanding due to the holidays then emailed again one the 29th 11 days after they shipped it asking for a refund on the shipping not even on the dress They told me today Day 12 that they wouldn t refund due to outside circumstances and that shipping usually takes 8-11 days I sent a screenshot of my receipt showing I paid for 4-6 day shipping not 8-11 days I got a response and all they told me is that I could get 10 refunded Currently fighting this battle and I leave for my event in the morning So now I am out the money and still don t have the dress in time for the event even though I thought ahead and put out the cost for the fast shipping UPDATE They admitted they chose a different shipping method when they sent out the replacement but still say that because they had sent out the replacement the day I told them there was an issue they are not at fault even though they didn t send the replacement with the method I paid for to ensure it got here by the date I followed their instructions and gave them a heads-up about UPDATE 2 They are now trying to say that because they reduced their shipping prices AFTER I paid 38 for it the best they can do it 12

I ordered shoes for my daughter for

I ordered shoes for my daughter for Halloween and I paid expedited shipping so they would be here in time and this was weeks ago and they still haven t shipped

Placed my order with 30 expedited

Placed my order with 30 expedited shipping on September 19th and it s still not shipped Was told the process is 7 days and 3 days to ship Today is October 20th well over a month and NO update with shipping or any email to state they re running behind but will guarantee delivery before Halloween NEVER AGAIN will I purchase from them

Don t buy from here

Same as others my order arrived later than expected They charged me more than what they said on the check out page and confirmation email I guess it was the extra shopping fee They never indicate in the email When I finally received my order I found out the sweater not custom made is defective on the front I emailed them and they only offer 7 for the defective part not letting me exchange or have a refund The worse shopping experience Do not recommend

HORRIBLE customer service

HORRIBLE customer service I ordered an item and paid for fast delivery Was promised 3-5 business days it has been 2 weeks now When you try and contact them nobody answers simple questions I understand shipping may take a while since it s probably from China but don t promise 3- 5 business days and then not answer back Super frustrating Highly do NOT recommend orders from here

Do not believe Pinterest pictures

I purchased a top that I saw on Pinterest What I received only vaguely resembles that picture In addition it does not contain a fabric content and laundering label as required to be sold in California This is fraud

Great costume for the price

The quality is great and fits very well Highly recommend this store

WORTH THE MONEY

I recommend cosfun at 100 The outfits are of great authentic quality no complaints whatsoever and have always had excellent experience with this company

They so nice

I Love how Nice I haven t percested anything from them yet but my friend has and the cosplays are great They are all so kind to