lilahk et
N/A
If you receive a damaged item
If you receive a damaged item they will refuse a return what a failed company
emrah ipek
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I have been using Creed Aventus for years
I have been using Creed Aventus for years I purchased a 500 ml Creed Aventus bottle from the Creed Covent Garden boutique After arriving in Istanbul Turkey I transferred the fragrance to Creed s original refill bottle and started using it However incredibly the product either seems expired or inauthentic The scent has no resemblance to Aventus and its longevity is a maximum of half an hour The 500 ml bottle also lacks a protective cap I don t want to accuse anyone but either the fragrance has been swapped or it has deteriorated I paid 845 and customer service has been absolutely unhelpful Even though I mentioned that I am currently not in London they insist I bring the bottle back to the store Do I really have to travel back to the UK just for this I cannot understand this approach from a supposedly global brand They are not standing behind a defective product If I hadn t known this perfume well why would I have bought the 500 ml version I will never use or recommend this brand again My trust is broken I will share my experience on every forum and review site I can I believe a good global brand should stand behind its customers
Elizabeth Ho
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Soft
Soft crisp and clean scent I have very sensitive sinus and skin I bought this for my boyfriend for Christmas and it didn t cause me to break out nor did it burn my eyes These got here in time I do admit the high price of 300 threw me off but it s worth it
Lin Wade
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Today I visited the Covent Garden
Today I visited the Covent Garden Boutique Received excellent service from all the very knowledgeable staff And that includes security on the door