Completely disappointed
Completely disappointed Biscuits not well cooked shop sloppy lazy and unkind clerks
Greg Sim
N/A
Buyer beware
Buyer beware The worst experience ever Called to tell me that the could not deliver for my daughter birthday 10 minutes before it was due to be delivered Asked ME to call Door Dash to change the time even though I ordered directly through Crumbl DD could not help called the store back in Aventura to be told nothing they could do Pathetic
April
N/A
Order cookies off the site HAIR BAKED
Order cookies off the site HAIR BAKED IN THE COOKIE THIS DISGUSTING AND TO KNOW MY KIDS ATE THESE COOKIES I CALLED AND GOT AND EXCUSE OF WE CANT CONTROL ANYTHING ITS HAPPENS MORE ALARMING
Bob
N/A
No brownies
These motherduckers didn t have a cookie that my girl wanted in stock and it ruined her day Screw you guys I m going home
Jocelynn Gillispie
N/A
Order via app never delivered in Texas
I have bought and ordered cookies for delivery dozens of times in California The cookies are great I attempted to order birthday cookies for my guy in Dallas TX and got bamboozled I ordered cookies to be delivered thru crumbl s app The order was picked up by door dash by Patricia There was even a note that the delivery was to hand it to me I called and texted the door dasher to no avail 10 mins after I received a your order has been delivered msg Patricia texted back that she left the delivery on the doorstep I sent her a pic of the doorstep with no cookies I never heard back I complained to crumbl and their response was once the order is picked up from the store it s out of their hands I didn t select door dash but 10 99 was added for the delivery sevice I was charged by crumbl and they automatically added 15 tip to the driver that never delivered It s so disappointing that I enjoy the product but the customer service is so below par I contacted corporate thru email and was redirected to a text chat bot I have had no resolution I ve closed my crumbl account and deleted the app
