Cuddlr Reviews

Cuddlr

4.08
100 reviews
Great Rating
Based on 100 user experiences

Rated 4.08 out of 5 by 100 Happy Customers

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All 5 ★ 4 ★ 3 ★ 2 ★ 1 ★ 😊 Positive 😐 Neutral 😞 Negative Reset Filter
S

Awful quality trousers

Awful quality trousers nothing like whats pictured so thin and short they barely go past your knees and not waterproof at all just slightly water resistant When I asked to return for a refund I got a really sassy reply saying I should of checked the length of them before ordering I actually found a similar better pair online for 5 Don t waste your money with this fraudulent company Definitely bots writing all the positive reviews
P

Was offered discount at the start but did not get

Was offered discount at the start Could not see how to add discount code then at point of pay it said discounted garment that I thought was the original discount ended up paying for two of the same garment asked for refund and still weighting now over 6 days My mistake as could have gone to Amazon almost the same less price and as I have prime refund right away and next day delivery
S

Lied about stating these were a

Lied about stating these were a pre-order I ordered 3 weeks ago to receive in time for Christmas I received an email saying the items had been shipped a week later and email came apologising for the wrong email about shipping I emailed the company in-between and was told by Mike that they had been clear on many angles about pre order this is untrue when I challenging about feeling like a scam he said no problem I received another email from anyone person who i responded to saying OK if stock is coming I will keep the order only to receive yet another email with a refund Probably avoid this company if I were you Shouldn t be able to take people s money and not provide the goods
L

Previously did a 5 review as their

Previously did a 5 review as their customer service at that time was great 12th December 24 however it is now 4th January 25 and still not received my order Should have checked on Amazon would have arrived next day - we live and learn
C

I so wanted to love the company

I so wanted to love the company I ve been debating for a long while about these Finally decided to bite the bullet as I was desperate for work trousers and a jacket Ordered 7th Jan only dispatched half my order a few days ago still not received and the other half this morning 23rd Jan I contacted them on their chat- tried for three days so I could cancel before dispatch which I stated zero response despite the chat saying they respond within a few minutes Conveniently next day the trousers were dispatched This was an expensive order for me and I m not even sure I have gotten the sizes right Based upon this experience I would return for a refund instead of an alternative size Was initially spammed by emails from someone called Mike about my order and then went completely radio silent The whole experience has just been soured I expected a long delivery time up to 10 working days But at this point winter is almost over so I may as well return anyway
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