Curtainsdirect2u Reviews
Curtains Direct 2U: Blackout Curtain, Net Curtains, Voiles & Bedding
AI Review Summary
Based on 139 reviews
Customers consistently praise Curtainsdirect2u for fast delivery, good product quality, and great value for money across numerous 5-star reviews. Some users report issues with inaccurate sizing, thin fabrics, and misleading product descriptions. The company is generally described as reliable, with helpful customer service and easy ordering processes. A minority of negative reviews highlight problems with incorrect items, poor stitching, and dissatisfaction with blackout claims.
What customers love
- Fast delivery
- Great product quality
- Easy ordering
- Helpful customer service
Common concerns
- Thin curtains
- Wrong items sent
- Misleading photos
- Poor stitching
Last updated 2 weeks ago
A
A Field
I was not impressed with the product as too big for my king size bed and not great quality Have been e mailing this company to return but so far no reply Have sent it back myself via Royal Mail hoping for a refund
A
April
The curtains was not as described they lied and charged me
The curtains was not as described The company customer service team lied when approached about it They lied about the product And they lied in order to wave their right to not pay for post and package and therefore unfairly charged me even after my formal statement Will never trust this company again and I will never recommend them
G
Graham
Not what you expect to buy
The size you order compared to what you actually recieve are totally different Sure they do not know how to read orderes as my size was incorrect 36 inch ordered and recieved 32 inchThe nets which I ordered are so thin they serve no purpose I ll go to my local market if future
E
Emma Kempster
This company have not delivered my
This company have not delivered my purchased Mackintosh white Net curtains and have refused to take any action but have asked for a review Here you go Would appreciate someone making contact asap
V
VW City
AVOID - Dishonest Rubbish Arrogant
Really thin See the sun shine through Not fully lined Not lined AT ALL Fed up with nonsense dishonest sellers who have no respect for honesty or their customers I have been through enough hassle with deliveries and returns for a lifetime Seriously disappointed UPDATE 13 02 2023 I received a reply insisting their crushed velvet curtains are lined These are eyelet curtains and have NO lining They clearly think customers are liars or stupid They said I should get in touch with Customer Services but gave no details and there is nothing on the website either other than Sales otherwise I would have done from the outset They advertised fully lined curtains and these are not A Trading Standards issue which will hopefully make them realise they cannot treat us like fools A massively arrogant and horrible company to deal with NEVER AGAIN
A
ANNE ARCHER
Awful customer service
Awful customer service Do not shop with this company Refunds are robbery Charges full refund for item that doesn t cost the amount They argue with customers and ignore anything u say and speak robotic Disgusting serviceAs stated by other negative reviews short changes u in refundsStill owes me part of the refund but refuses to pay it back
S
Sally Morrison
They sent me the wrong curtains and
They sent me the wrong curtains and then lied on an email saying they didn t sell the curtains I ordered yet the website has loads for sale and expected me to pay postage for return of curtains that I didn t order not nice company
P
Patricia Hayes
ugly grey net curtains
Researched white lined net curtains online when this company popped up ordered the curtains I was astonished to receive grey nets I mean who buys grey nets The company insists I ordered silver which are actually grey I m confused how would the default colour not be white great way to get rid of old tat I still need the white curtains but I ll get them somewhere else not impressed with the service
L
LogicalEye
Misleading photos
This company sent out an item which was nothing like the item we saw on the site then informed us if we wanted a refund we would have to foot the return costs so when I saw that this company wasn t registered with companies house and the profile for them was showing as dissolved on Company Check I asked them to provide a company number Anyway as promised here is my review of our experience with CurtainsDirect2U Good luck with your purchase
I
I Clarke
2 pairs of the same curtain both undersize
Purchased 2 pairs of the same curtain both undersized in both width and length Length by over 1 width by 3 Yes I can return them but this close to Christmas getting replacements is not viable Very annoyed