Customygifts Reviews

Do not order from this company

Do not order from this company I placed an order Early November for 2 Christmas Gift Items I was notified they were shipped on December 2nd after not receiving them I checked the tracking information and noticed the items had not yet shipped but simply showed waiting to be shipped I reached out to the company and they said the items were being shipped right away Long story short the company won t refund me I don t have any items the tracking information shows the items were shipped from china and delivered on december 24th but I can confirm no items were delivered I think it s just a big chineese fraud ring I opened a claim with PAYPAL and luckily they refunded me right away Don t order from these guys

The product did not look like what I

The product did not look like what I received When I left a bad verified review along with another person who left a review right before me the reviews disappeared They did not offer me a refund and blocked my email from the review section I can no longer leave reviews and they didn t even attempt to reach out For 50 of a wood product you would think they would at least put some effort in The wood was unsanded had pencil line marks on the wood the names were mixed up which i double checked my order and I did put the names in the correct order because thats one of the things they ask is for name order so each sized elephant gets the name assigned to them

Fake company

I ordered a shirt and they sent a shipping confirmation with no tracking info When I emailed about it asking for tracking number they said don t keep emailing or it will slow customer service lol

Would literally give no stars if I

Would literally give no stars if I could Robbing company saying my parcel was delivered but I haven t received anything Then say they can only refund me 10 Disgusting company and I wouldn t trust them

HOW DO I GIVE NEGATIVE STARS

HOW DO I GIVE NEGATIVE STARS This place is a scam I ordered an adult medium and it was literally a youth sized hoodie I sent their customer service a picture comparing their hoodie to all of our medium adult hoodies AND my small adult hoodies Their medium was still smaller than my adult smalls I asked for another hoodie but larger size and they wanted to charge me again We went back and forth for weeks They kept rotating who was handling the email chain and each person kept repeating the same option that is in their favor Finally someone agreed to send me a new hoodie The design was different much worse than the original I gave up This company goes by different names because all of the ads pictures videos etc are all the same

I would give zero stars if I could and

I would give zero stars if I could and wish I would have read these more thoroughly before purchasing This site is a joke I ordered two sweatshirts featuring pets one deceased for my father and another for my husband with our dogs Not only did I not receive a confirmation email when I di finally track down my order number I was given a false tracking number It never and I mean NEVER moved I submitted yet another email requesting my money back to which I got a response with a NEW tracking number and to wait patient as I can still request a 5 refund if unhappy I m completely unhappy I placed my order on 12 9 - I got it today 1 18 and it s awful Do not buy from this site it s not what it seems at all

Don t buy from them

Customer service is horrible They only communicate by sending generic emails Never received an actual response to my concern and didn t receive the shirt either Stay away from this company is a scam I was not allowed to leave a review on their page bc it was a 1 star review

Fraud company

Fraud company They will take your money and run I m in the middle of filing a lawsuit for fraud against this company Avoid at all costs

Worst customer service

Worst customer service terrible website Their website had an error when purchasing the product which resulted in a bad product When I notified them they said there was nothing they could do I m going to issue a chargeback if they can t correct the error