


Desio Official Online Store: Color contact lenses
Based on authentic user experiences
Kassandra
6729 reviews
N/A
1 year ago
Great
This was not my first experience with this website but first time dealing with their customer service I do understand that sometimes problems may happen with shipments but the way they resolved my issue was absolutely fast and professional They ve managed to respond during weekend and late night A big shout to the lenses the colours are beautifully natural even from up close
Tammy
6729 reviews
N/A
1 year ago
Beautifully vibrant NATURAL colors with unmeasured comfort
I unfortunately received one faulty pair of contacts in an order of four This was my first experience with the Desio company and I was a little disappointed After expressing my concern with a Desio customer service professional Ryan he worked diligently and courteously to resolve me issue with a resolution best suited for me As a wearer of colored contacts for over 15 years DESIO is by far the most comfortable beautifully colored yet very natural in appearance contacts I have ever worn They are ABSOLUTELY STUNNING I literally just placed my second order within a week of the first lol I cannot decide which colors I love the best I m hooked Thank you Desio
Camila Oliveira
6729 reviews
N/A
1 year ago
Desio is just great
I bought two pairs of lenses in March just a few days before the Corona crisis hit Brazil My postal office then failed to notify me of the product s arrival and by the time I noticed it it was already returning to emitter When I got in touch with Desio and explained the situation they promptly solved my problem by sending it again via express Ross was the one talking to me This made me very happy and satisfied I wish every company was caring and client oriented like this They got themselves a loyal customer Oh And of course lenses are amazingly beautiful
APRIL
6729 reviews
N/A
1 year ago
Ryan- Desio Lens Customer Service
Ryan- Desio Lens Customer Service Ryan was my concierge when I did not receive my package I first heard about Desio from the Lashify Boss Lady Sahara Lotti I quickly reordered my missing items and the shipping was incredibly fast just in time for the holidays I gave customer service a heads up about my missing package shortly thereafter Ryan personally followed up with FedEx to troubleshoot the issue Two days ago FedEx manager gave me a call to confirm the lost package and my prudent efforts to look for it This morning Ryan sent me a courtesy reorder with signature confirmation to ensure this wouldn t happen to me again I choose Desio each time because the specs of the contact lens closely match my favorite Acuvue 2 Each time I get complimented on my eyes I tell my friends When you live in LA not much is real D
sarah
6729 reviews
N/A
1 year ago
Love Desio
Desio lenses are the best lenses I ve ever worn in my life I ve been a faithful customer for years now And the new collection Attitude is over the top My favorite is Tender Hazel Customer service always polite and they always respond promptly and they take care of all my requests So far the best company
Shamin Michael
6729 reviews
N/A
1 year ago
Honestly I was astounded by the
Honestly I was astounded by the quickness and efficiency of this brand I had ordered the delicious honey and got them in no later than 3 business days They re super comfortable and I absolutely adore them I will definitely reorder from this brand
Carolyn Stepford
6729 reviews
N/A
1 year ago
Satisfied customer
I ve been their customer for five years now I ve started with caramel and now I ve switched with tender hazel and I can t believe how natural they look on me and how amazing they are Best quality you can find and fast delivery
Anet Kirkoc
6729 reviews
N/A
1 year ago
Excellent customer service
I love the quality of their colored lenses but specifically I love their excellent customer service They go above and beyond to accommodate special requests My only challenge is that they are unable to make coloured lenses to the power of 8 I hope they can realize that in the near future
Viviana
6729 reviews
N/A
1 year ago
5 STARS
If you need the best quality in both lenses and customer service this is the company to go for 5 stars customer service excellent product quality and an efficient team They just helped me with the shipping which was delayed for unknown reasons I can t sing their prayers enough
Montserrat
6729 reviews
N/A
1 year ago
I m in love with this brand
I m in love with this brand I have been using desio contact lenses since 2018 that is for three years By this I mean that they are an excellent quality they feel super comfortable in your eyes as if you had nothing and even I have lasted much longer than they claim to beat I highly recommend this brand plus they arrive in three business days is super fast They are excellent