Dewbees Reviews

Dew Bees Luxury Silk Scarves

dewbees.co.uk
4.83
59 reviews
Excellent Rating
Based on 59 user experiences

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Rated 4.83 out of 5 by 59 Happy Customers

89.8%
6.8%
1.7%
0%
1.7%
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AI Review Summary Based on 59 reviews

Overall customer experience is overwhelmingly positive, with frequent praise for exceptional packaging and presentation. Service quality is consistently described as excellent, with swift and reliable delivery often highlighted. The product quality is generally perceived as high, with items described as beautiful, soft, and of good quality. Customer service is noted as responsive and helpful, including handling exchanges. The returns or exchange policy is mentioned positively in one instance regarding a replacement pom pom. The website is praised for being fantastic and easy to use. A few reviews mention minor issues like product damage or sizing discrepancies, but these are rare. Overall satisfaction is very high, with customers expressing strong intent to repurchase and recommend the company.

What customers love
  • Exceptional packaging and presentation
  • High product quality and beauty
Common concerns
  • Occasional product defects (holes, loose threads)
  • Inconsistent sizing issues
  • High price point mentioned as a

Last updated 4 months ago

W

Great customer service

I received a pashmina which wasn t the colour I was hoping for so contacted Dew Bees and was able to simply exchange for another colour Great service and great quality
L

Beautiful packaging and product

Great customer service Lovely scarf
C

Take a chance

Beautiful packaging and product looks great if your sending a present Very pleased
F

Great work you work

Found these guys in a google search and so glad I did I bought a penguin romper and it is great quality and came beautifully wrapped and quickly Would really recommend this shop
M

Good service quick and speedy

Good service quick and speedy Very surprised by the loverly packaging Beautifully presented Art work on the box very delicate It is a birthday present for a good friend
M

Awful products

Awful products one came tiny like newborn size one was missing from my order and the other was all holed and threads loose and falling apart No reply back to my emails Awful customer service Avoid
M

Beautiful products

Not helpful at sale time but excellent products and delivery All orders are presented beautifully boxed and ready for gifting Stunning quality every time
L

Beautiful elegant scarf

Beautiful scarf very fine quality and looks amazing The scarf came in a beautiful box tied with a blue ribbon looked really impressive Gorgeous gift to give and receive
C

Fast delivery lovely colour

Fast delivery lovely colour There was a small catch on the pashmina was in a lovely presentation box that was unfortunately damaged Needed for a wedding next week or I would have returned for a replacement This is why I gave 4 stars
F

Very good quality items

Expensive but very good quality items The rating for Quality would be 5 star it was just the price which affected my star rating They came very nicely packaged in a pretty box with tissue paper

About Dewbees

Unique scarves to create your unique look

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