


Djerf Avenue - created by Matilda Djerf | Official website
Based on authentic user experiences
customer
6737 reviews
N/A
1 year ago
The best customer service experience ever
One word Timeless
Teodora Plesneva
6737 reviews
N/A
1 year ago
Very prompt and helpful support
I have loved Djerf Avenue clothes for a few years now but their customer experience is exceptional I have had my jeans for 3 years and I was so upset when the zipper broke I contacted Djerf Avenue and they immediately offered to repair or replace my jeans The whole team was so lovely and really kept me in the loop for the whole process Also the best jeans ever I just wore them to death
Moa
6737 reviews
N/A
1 year ago
AMAZING quality on their items and such
AMAZING quality on their items and such kind customer service best ever
Amanda
6737 reviews
N/A
1 year ago
Quick deliveries
Quick deliveries great quality of the clothes and the packaging Always a very helpful customer service
JVG
6737 reviews
N/A
1 year ago
Everyone is so helpful in Djerfs and I
Everyone is so helpful in Djerfs and I had the best experience with there new website Thank you all Love everything you produce
Michelle Bentzen
6737 reviews
N/A
1 year ago
Djerf Avenue is my forever go to brand
Djerf Avenue is my forever go to brand Love ALL the styles and the whole concept The team behind is so kind and always get back very quick if you have any questions And the shipping is very good and fast Never had any problems
Demitra Giana Logothetis
6737 reviews
N/A
1 year ago
sweet chic and unique sustainable brand
Obsessed with Djerf Ave I love the dreamy and summery collections from this brand The Customer Service Agents respond so quickly and with such love care for your items Shout out to Laura You re a star
Joy Lubin
6737 reviews
N/A
1 year ago
I love the clothes
I love the clothes I had to exchange for a different size and it was so quick as I needed the item for a trip And customer service was friendly and helpful So refreshing which is why I felt compelled to write this review Kudos to them
Emilie
6737 reviews
N/A
1 year ago
A brand that listens
I love DA because they truly appreciate every single person who has ever supported them and it shows in the way they create fun events for customers pop ups gift products and always ask for feedback on what they can improve I recently had the pleasure of being a model for them for their extended size XXXL and I felt so taken cared of and safe in that environment They listen and make sure you feel good every step of the way The products themselves are of SUCH good quality I can say that comparing to other brands who are not on the same level The items I own from DA feel so luxurious and I know they will hold up for a long time which is exactly what I look for when buying clothes My only feedback would be that some of the items in XXXL my usual size tend to run on the smaller side I would appreciate if the items were made more oversized or just run more on the larger true to size kind of side because this is the biggest size and us plus size peeps can t go up a size more I d rather be able to go down if I want something more snug Other than that I have zero complaints and truly am so grateful for this brand and all that they do I know they will always listen and improve and that is exactly why I continue supporting them
Laura Anna Balajcza
6737 reviews
N/A
1 year ago
I ve been a customer since Matilda
I ve been a customer since Matilda introduced the brand two years ago In full honestly wanted to write this review after I read all the bad reviews which in reality majority of the issues are a fault of the customer that they did not read that you will be charged customs upon delivery to the UK Brexit or that the return is for a fee usually brands do that so that you think twice before buying therefore more sustainable I order to the uk and eu and everytime time I had a hassle free experience as well as when returning If I d had any issues with my item or order the customer service team was always nice and quick with responding and resolving my issues They really care for you as a customer I m a size UK16 and as sizing can be tricky sometimes I am so happy that the items always fit me and the quality is amazing I would always recommend it to everyone and cannot be more proud to support it