


Based on authentic user experiences
Ren G
6735 reviews
N/A
10 months ago
AWFUL WEDDING SERVICE and after customer service
Never in a million years did I think I would be writing this poor review for Dookies Grill and is frustrating and disappointing to say the least Sean contacted us via the website Add To Event for our wedding in August 2024 He said he could cater for our 116 sit down guests with a fine dine service and what a disappointment Original Taster session was fine but he oversold and he and the team on our day despite months of communication planning underdelivered ie Burnt starters inconsistent portion sizes changing our menu dramatically without informing us and more It was embarrassing that both him and his wife chef Sadie could call that a successful service Some guests took so long to be served from their colleges ages inexperienced staff and what they finally received was embarrassing They were happy when our evening caterers were sharing their food spent so long communicating with them for them to not have listened Would never recommend and Sean s attitude at the end was disgusting exiting our WhatsApp group without any resolve EXPENSIVE for the tiny portion and food that wasn t a fine dining experience Too much went wrong for me not to respond and we have so many negative guests feedback and photos The odd thing going wrong is excusable but not the amount that went wrong and the POOR AFTER SERVICE from Sean massively has let him down Will NEVER recommend Dookies and especially for sit down meal
Pauline
6735 reviews
N/A
10 months ago
I gave them 1 for turning up it was
I gave them 1 for turning up it was chaotic we were given the wrong food which was cold coming straight from the kitchen and don t get me started about the whole fish tail head everything at a wedding this was supposed to be filleted sea bass the starter was a burnt dry crisp I think that was salmon and the desert was an awful mess looked like a failing milk jelly yuk fruit salad was not great it was actually dry and hard how can you get a fruit salad wrong In my opinion stick to what you know street food is not your forte and you certainly can t specialise in wedding catering with awful food like that needless to say I m disappointed and wouldn t recommend you to anyone getting married
Josephine Keller
6735 reviews
N/A
10 months ago
I found Dookies Grill via instagram
I found Dookies Grill via instagram last year Their food looked great and had great options I required for my wedding evening food Throughout the communication leading up to the wedding Sean was very attentive and took on board all our issues and requests We was blown away by the taster meeting which was absolutely perfect we both said yes straight away as they met our needs for quality and quantity We got married on the 21 September during the day I saw the spread from dookies grill which was laid out beautifully as an addition they provided a fruit section and added rice which was not initially on our request this was a pleasant surprise and accompanied our menu perfectly and we was so appreciative of this gesture After the wedding we was provided with a bride and groom take away package which was greatly appreciated the next day We also have had a lot of positive feedback from our guest who loved the food especially the jerk chicken They were also so happy there was take away boxes provided by dookies grill at no extra charge All in all this was a perfect match and made our day even more special I will be using them again for my daughters birthday or graduation can t wait Thank you Dookies Grill for making our day memorable and putting a smile on our guest faces x
Glenys
6735 reviews
N/A
10 months ago
Excellent wedding catering
Dookies provided the catering for my son daughter in law s wedding From the canapes during the cocktail hour to the wedding breakfast the evening food the food provided was excellent Our guests loved the canapes and the servers did a great job of unobrusively serving as guests were mingling The venue was large with guests inside and outside in the grounds and the servers dealt with this and covered the various areas well I had lots of comments from guests on how good the food was and everyone loved the family service The coordination of the servers for the family was excellent bringing all of the dishes to each table at the same time We had so many positive comments from guests about the chicken and how good it was We wanted our guests to feel taken care of good food is a big part of that and Dookies delivered on this element of the day for us A huge thank you to the whole team
Kelvin Weekes
6735 reviews
N/A
10 months ago
Dookies helped make our wedding day special
So my now wife and I wanted a West Indian food truck for our festival themed wedding event and came across Dookies From the very start Sean was amazing - very responsive informative and helpful to our needs We had a very last min change of venue which was a huge problem for us but again Dookies were very accommodating and pivoted to our new venue We had a very special wedding day and Dookies played a HUGE role in that All 150 guests said the food and service was unreal including half our family who are of Caribbean decent and usually the harshest critics I cannot recommend Sean and his team any more We will definitely be using them recommending them for future events Our wedding venue have even added them to their preferred supplier list and offering it as an option to their packages 5 stars
Charlotte
6735 reviews
N/A
10 months ago
Dookies Food Festival
Dookies attended our food festival and we had a great experience with them Brilliant communication very friendly really professional Everyone loved the food and we d love to have them back at our next event
Jas Walton
6735 reviews
N/A
10 months ago
We used Dookies Grill at our Big Summer
We used Dookies Grill at our Big Summer Festival and they were a huge success Their delicious Caribbean food was so popular and the team are so friendly to work with Looking forward to our next event together I d recommend them highly
Maya
6735 reviews
N/A
10 months ago
Summer event with Dookies Grill
We used Dookies Grill to provide hospitality for our summer rooftop event They provided a great selection of delicious Caribbean food with everything presented beautifully The food and drinks were definitely the highlight of our evening and enjoyed by everyone Thank you
R J
6735 reviews
N/A
10 months ago
Birthday Party
Had the pleasure of having Dookie s Grill Cater for my son s birthday party All of our guests had nothing but great things to say about the Service and the food Would definitely book for another event
Corin
6735 reviews
N/A
10 months ago
We hired Dookies Grill for our wedding
We hired Dookies Grill for our wedding breakfast and evening food I had a lot of communication with Sean during the stressful months before the wedding he was always patient constructive and accommodating The communication from the Dookies team helped the day run smoothly The food throughout the day was excellent the day was extremely busy but Sean made sure that we were served some of the amazing canap s before our guests ate them all The family style table sharing worked really well and our guests really enjoyed the experience Our family and friends kept coming to both of us to compliment the food Sean Sadie Maz and the team went above and beyond on the day we appreciate the effort and work of the whole team and would recommend Dookies to anyone