Doorstrippingservice Reviews

Ruined my table

Ruined my table now just ignoring me

AVOID AT ALL COSTS

Our experience with this company was a disaster from start to finish AVOID AT ALL COSTS We had four internal doors stripped and sanded and they came back completely broken and unusable The doors had been knocked out of shape so do not fit back in the frames We have contacted the company numerous times and they will offer no refund or compensation despite the fact that we are 450 and four doors out of pocket If this isn t enough to put you off using them then the rest of our experience with then was also terrible We were given contradictory information over the phone about whether the handles etc needed removing and when the delivery driver arrived to collect them he then tried to upsell to us which was confusing and stressful as it made us doubt the service we had chosen We were told the doors would take one week but heard nothing for two weeks and couldn t get hold of them They then informed us the day before they were due to be returned that the paint needed to be removed by hand which would cost extra We had no alternative but to pay it By this time i had read the other terrible reviews and just wanted our doors back When the doors were eventually returned we were then told we had to pay by cash which stupidly we did as we were just so desperate to get the doors back by this point Unfortunately my partner wasnt home when they were returned and while the paint had been stripped and sanded the doors were completely out of shape and had he been here we wouldn t have accepted receipt of them Unfortunately I didn t realise this We have had no compensation for our broken doors and they haven t replied to my last email and refuse to discuss the issue over the phone Please avoid at all costs

This company is the biggest scam going

This company is the biggest scam going and I will be taking it further - 6 doors - 3 of them are back totally wrecked When they arrived and we questioned it they slammed the doors and drove off with our doors while a guy on the phone was being so rude to us on the phone - we finally managed to get them to come back with the doors and agreed to pay them a reduced price but still way more than we should have since we are going to have to replace some of them - I will be taking this further and reporting to trading standards and we will be reporting them to other authorities as well - DO NOT USE We will be making sure that we review them on all available sites everyone else on here is saying the same I just wish I had serve her for reviews before we used themVile company - vile experience These people should not be allowed to advertise as a business

AVOID at all costs

AVOID at all costs Absolutely disgusting service from a company that uses several names BEWARE I sent a cherished oak unit to be stripped and it was returned soaking wet stinking of chemicals and badly damaged - wood shredded in places with the doors drawers and panels warped The stripping was terrible quality - patchy at best and the drawers looked like they hadn t been stripped at all The driver told us EVERY customer had complained that day When you call to speak to someone you are told there is no-one available There is no such thing as customer service And when I complained on delivery I was told to pay or they would take the unit back and keep it My unit is now unusable and would cost a fortune to try and repair Like other customers I have also complained to Trading standards This company should be MADE to CEASE trading

AVOID AT ALL COSTS

Do not send any of your item to this company Avoid at all cost I sent them my very expensive fireplace to be stripped and sanded in which I was quoted a price They collected it on the Saturday and explained it will be back within a week After multiple emails and phone calls asking where my fireplace is it returned after 3 weeks Upon return the delivery driver made very unprofessional comments about the company that he works for stating that they didn t do a good job and that we should have sent this elsewhere Comments that made us question the state of our fireplace Once inspecting It this was extremely damaged and unfinished missing details on the pillars varnish dripped on the pillar not sanded After contacting them to explain how the fireplace got damaged and why wasn t we told that it has been broken and why wasn t it sanded down as requested the extremely rude manager who would just constantly talk over you agreed that this was unfinished and it was damaged also that they should have contacted us to explain that certain parts had been damaged but she would send someone out to collect it and get it sanded The day after they sent another email stating that we would require to pay even more for this job to be completed as they originally didn t charge us for sanded However the manager on the 45 minute telephone call the day before stated that we wouldn t have to pay as we had already been charged Our beautiful fireplace has been destroyed There reply to this review is just rubbish I have the original email stating that they quoted me for stripping and sanding Which I m happy to share It s just another reply which proves all the bad ones right They are a company that can t own up to their mistakes The fact this company has multiple bad reviews that are very similar says it all Please believe I wouldn t want anything for free from your company

AVOID this company at all cost

AVOID this company at all cost I had 3 doors needing varnish removing I wanted to keep them natural They were in good condition before they left my house they came home a disaster One door was so badly abused in their care gouges split panel dents marks from sanders so deep I couldn t sand it out The door is now being scrapped and replaced costing more money The driver was bullish and very intimidating Honestly do NOT USE THIS COMPANY IF YOU WANT YOUR DOORS RETURNED IN ONE PIECE They really need to go to spec savers This company tried to get a review removed off another site said it wasn t genuine haha proved I was right and they popped my review back up please don t risk going to this company

Awful from start to finish

Awful from start to finish Arrived late rude collection took longer than quoted Door was dumped back near the road Awful job parts of door not stripped and residue left all over the door Shoddy service demanded cash payment Would give 0 stars if possible

AWFUL

Please do not use this AWFULcompany Capital Door Stripping they are an awful company and your products are no longer useable on return I trusted them with all my internal doors which I was told would BE one week 2 months later after various phone calls and emails from myself my doors were returned sadly for ME my doors did no longer fit they were warped and split in a dreadful condition I asked for compensation as I now have to purchase all new doors again no helpful decision they try to convince you your product is fine This AWFUL company want your money up front before they off load to your home for me I had a honest driver who gave me back my money when he took the doors back to the depot when I refused them as they were awful PLEASE DO NOT USE THIS AWFUL COMPANY

DO NOT USE THIS COMPANY

DO NOT USE THIS COMPANY Every review on here is what I experienced What it has taught me is to research every company I use Unfortunately for them I have a freind who works in fraud and corruption I m on to them