AI Review Summary
Based on 103 reviews
Customers consistently report fast delivery and high product quality. Most orders are processed and delivered promptly, with many reviews praising the packaging and freshness. Several mentions are made of excellent customer service and competitive pricing. A minority of reviews note issues with delivery delays or incorrect orders.
What customers love
- Fast delivery
- Great product quality
- Helpful customer service
- Easy ordering
- Free delivery
Common concerns
- Expensive pricing
Last updated 2 weeks ago
J
J Gates
Unable to now buy Mint Turkish Delight in shops they no longer stock it Such a pity yours is still Spearmint for flavouring PEPPERMINT WOULD BE MUCH MORE REFRESHING
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AC
Receiving too many email before the
Receiving too many email before the item arrives And none of them except the last one gave us information about WHEN the item will arrive so just irritating I think that the buyer only need one email when you could tell us WHEN it will be delivered
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Abraham Abraham
your service is excellent
your service is excellent but this is the third purchase in the past months and the quality of the figs has been deteriorating slightly this last batch has a higher rate of infestation I open every fig and check for infestation
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John Taylor
Always had good quality products and
Always had good quality products and customer service from Dorri I have on more than one occasion received one item rather than two as highlighted on the picking sheet hence 4 stars but these errors are speedily rectified Would recommend
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JANET HARTE
Easy ordering and good selection of
Easy ordering and good selection of foods not usually available from high street supermarkets As a first time user I checked Trustpilot reviews first before placing an order My only negative was I did not receive any further updates regarding the order after the first confirmation email So no idea if when order would be despatched However after contacting their customer service received a very prompt reply to advise despatch details Arrived as promised and well packed Will definitely use again
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Carl Caulkett
The pickled vegetables were delicious
The pickled vegetables were delicious but seemed a little pricy I also bought similarly sized jars of pickled vegetables from a local Middle-Eastern shop for a fraction of the price but they were nowhere near as good I guess you have to pay for quality
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Mrs Laing
The product is quality but the price is
The product is quality but the price is high also i think you could have discounts for regular customers like myself
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Carolyn Warsop
Came quickly
Came quickly well packed I thought the mango itself would be less dried The pieces are thin rather than fleshy If the pieces were thicker it would be Tastes good just would like fleshier pieces of mango
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Kk
Dark chocolate should be vegan
Great but was disappointed to see whey and shellac on the list of ingredients Dark chocolate should be free from animal ingredients - so unnecessary
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Secret666
Free delivery on everything is amazing
Free delivery on everything is amazing Delivery was also quick Moroccan olives delicious and value for money however the stuffed vine leaves were disappointing They were exactly the same brand as supermarket but twice as expensive Will buy the olives again but not the vine leaves