


Based on authentic user experiences
Christine Waters
6729 reviews
N/A
11 months ago
Excellent customer service and care
Excellent customer service and care We had an issue with the delivery where they only delivered the table and could not find chairs due to the state of the fallen packages inside the delivery van When we eventually received the chairs which were in the original delivery van one of the seats was damaged Dream home stores quickly resolved the issue to my satisfaction very understanding and really seemed to care about our situation cannot fault this company I would certainly buy from them again
Mi amor Chi
6729 reviews
N/A
11 months ago
I bought a chest of drawers months ago
I bought a chest of drawers months ago and never got to open the boxes until this past weekend which is like four months later realized some parts were broken emailed them and it was a weekend and they immediately responded and offered to send the pieces within the week and they also responded timeously They got themselves a customer for life that is what we call Customer service I was worried that they would tell me that I had bought it a long time ago and would give me grief but none at all
Ade
6729 reviews
N/A
11 months ago
Great well made furniture slight
Great well made furniture slight problem with the wardrobe but got sorted straight away Very helpful customer service Will be buying a bed in the next few weeks Thanks
Katie Morgan
6729 reviews
N/A
11 months ago
Had a problem as my coffee table broke
Had a problem as my coffee table broke whilst putting it together Had a response via email the same day Customer service were very quick polite and helpful and are replacing the part that was broken within the next 48 hours Great customer service Thankyou
Janice Blackwwod
6729 reviews
N/A
11 months ago
Accident with Blisswood coffee table
My experience with Dream Home Store was brilliant Within 10 minutes my problem was solved and was really happy with the outcome They were fair and understanding with no hesitation of what they offered to do for me I would buy and encourage others to buy from this company Better than first class Thank you
Kelly
6729 reviews
N/A
11 months ago
Great customer service
Great customer service Love my new coffee table it is of great quality and the delivery etc was excellent The LED light was flashing and would not allow change via the remote I emailed and had a response straight back They sent out a new LED light straight away and offered immediate support so Thankyou Would highly recommend
Sally Jo White
6729 reviews
N/A
11 months ago
I m very happy with this company
I m very happy with this company this is the first time buying from Dream Home Store I bought a massage office chair at a fantastic price the chair is so comfortable and the massage bit is brilliant I have fibromyalgia and this chair is making sitting more comfortable I contacted customer service as I was missing the castors they responded very quickly and have said they will send them straight out I m a very happy customer
Jules
6729 reviews
N/A
11 months ago
Fantastic Blisswood Shoe Cabinets
Very professional Company with prompt service Order five of the Blisswood shoe storage cabinets that arrived swiftly with clear assembly instructions One of the cabinets had a faulty drawer handle which was replaced without any issue within a couple of days Cannot fault this Company for their service after care and products and highly recommend them
A S
6729 reviews
N/A
11 months ago
The reliable company
I ordered from Dream Home Store 1 light gray and 2 white marble effects shoe cabinets Delivery was carried out in an extremely short time There was a small problem during the assembly process I contacted the company and they very kindly and communicatively solved my problem in a short time I wish you good luck and prosperity to the company
Angela Charles
6729 reviews
N/A
11 months ago
Brilliant Customer service
My furniture arrived and was accepted whilst I was on holiday when we returned and checked the packages we were an item missing I immediately went on live chat and explained the situation and within 24 hours the missing item was delivered Brilliant customer service and lovely bedroom furniture