Dugood Reviews

DuGood Federal Credit Union is Southeast Texas' Best Credit Union

dugood.org
3.72
124 reviews
Great Rating
Based on 124 user experiences

Rated 3.72 out of 5 by 124 Happy Customers

47.6%
14.5%
15.3%
7.3%
15.3%
All 5 ★ 4 ★ 3 ★ 2 ★ 1 ★ 😊 Positive 😐 Neutral 😞 Negative Reset Filter
D

The lady helping me was very

The lady helping me was very professional yet friendly I was surprised at the service and speed
N

Great employee - fast service

I have been a member of DuGood Credit Union since the 1970 s My father was an employee and charter member I have had many loans from DuGood home equity many car loans and personal loans She offered me a personal no collateral loan but the car as collateral with a lower interest rate was the better deal Loan officer Cara Bryant is one of the nicest most polite and professional employees DuGood has She explained everything to me emailed me the information I would need explained the terms and created the perfect loan for me I can t say enough great things about her I went to the Nederland office on Nederland Avenue and the employee there finished the process in a timely manner
M

New account

Rebecca was very friendly She was helpful in every way answering all questions with knowledge Overall great experience
M

Great customer service

I had such a great experience with DuGood This was my first time applying for an auto loan and my advisor Kristin was such a big help She answered all my questions and was very quick to respond with any follow up information I d highly recommend DuGood
J

Great credit union My parents have been members for over 40 years

I had an amazing experience at the Port Neches location I needed to help my mother who was bed ridden due to a recent illness and was able to get the forms electronically
T

Kristen was great

Kristen was great So very helpful and attentive Very responsive and kept me up to date constantly on my loan process
N

I went to open an account and the

I went to open an account and the service was great and quick Thank you
G

A very enjoyable experience

Haley made setting up an account very enjoyable My goal is to transfer all of my finances to DuGood after how efficient the initial experience was
L

The office and staff provide a very user friendly service

The office and staff provide a very inviting environment The staff members are very professional and supportive to help with providing the service you may need
J

Thank you Ms Marissa

Ms Marissa Carlin is the reason my latest experience with Dugood was great She was very helpful from answering my constant questions to giving me some great advice Ms Marissa didn t stop at the first obstacle and give up on helping me she worked to take care of my concerns and got me going in the right direction I am very thankful for her assistance

About Dugood

DuGood Federal Credit Union is on a mission to DO GOOD for Southeast Texas by helping our friends and families FEEL GOOD about saving money.

United States

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