Dugood Reviews

DuGood Federal Credit Union is Southeast Texas' Best Credit Union

dugood.org
3.72
124 reviews
Great Rating
Based on 124 user experiences

Rated 3.72 out of 5 by 124 Happy Customers

47.6%
14.5%
15.3%
7.3%
15.3%
All 5 ★ 4 ★ 3 ★ 2 ★ 1 ★ 😊 Positive 😐 Neutral 😞 Negative Reset Filter
B

Ms Denise

Ms Denise at the Edison Plaza was very knowledgeable and professional She gave us a time frame and it was exactly as she had said
S

No wait and great customer service

No wait and great customer service All the help I needed
H

Easy professional banking experience

Employee was very professional and knowledgeable at her job She was very courteous and helpful and very patient in answering all of our questions She made our experience there actually pleasurable I have been a member there since 1973 and she is the nicest person I ve ever dealt with We really loved working with her
T

Very Helpful

The young woman that helped me start my account was very helpful and informative explaining the services that where available to me answering any questions
R

Upfront interest rate disclosures

Upfront interest rate disclosures Very quick responses and very good customer service No hassle for increasing pre approval amounts No surprises at the final process Will be watching for mortgage rates to decrease
J

This is great bank of us

This is great bank of us We are so happy that we are amember of this bank
M

Everyone was very helpful and nice

Everyone was very helpful and nice throughout the whole process
T

Have done business with DuGood for 17

Have done business with DuGood for 17 years Always received good service Very Happy
A

Fully recommend

The staff I dealt with were EXTREMELY nice and shoutout to Stephanie who always works with my dad and helped work with him to get my second car financed through them
M

Not a bank

I corresponded by email with Danielle who set me up an appointment with JoDeja at the Major Dr location Danielle told me everything I needed to know to be prepared JoDeja spent almost 2 hours with me setting up multiple accounts that I needed I am leaving a bank because the one time I really needed them they gave me nothing but misinformation The atmosphere the people and the banking options were wonderful I am so happy to be a new member of DuGood

About Dugood

DuGood Federal Credit Union is on a mission to DO GOOD for Southeast Texas by helping our friends and families FEEL GOOD about saving money.

United States

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