AI Review Summary
Based on 76 reviews
Customers report a highly positive experience with Efans, citing fast delivery, competitive pricing, and high product quality. The company is praised for excellent customer service and effective problem resolution when issues arise. Many reviews highlight easy ordering, prompt delivery, and products that perform as described. The overall sentiment is strong satisfaction with reliability and after-sales support.
What customers love
- Fast delivery
- Great product quality
- Helpful customer service
- Easy ordering
Last updated 5 days ago
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Vera Archer
Needed a fan for the extraction system in my restaurant It was an emergency because we had to close Efans delivered our item the very next day So happy with the service When I told my wife I spent 800 on onlyfans she wasn t happy until I explained
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Mr Nic Pillow
Clear information and prompt delivery
Excellent service quality and customer service is above and beyond This company are here to help with all your needs I can not recommend them enough Many thanks for your services Ben owner of Rightway Preservations Damp and timber treatments specialist
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Milen
Excellent product ranged with top customer service
Even though we were not customers of Efans I phoned for help on a fan controller supplied and fitted by someone that kept burning out Within 24hrs Efans had spoke to manufactures found it was not suitable for the job and advised a replacement that would do the job and be safe in a kids play centre FIRST CLASS SERVICE MANY THANKS DEEPINGS CARAVAN PARK
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J Livingstone
Impressive service
It was easy to order exactly what I needed with clear and accurate information given on the website The delivery arrived promptly and had clearly been wrapped with care It was exactly what I needed
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customer
Straight forward purchase by the
I recently had an amazing experience with eFans Their website offers a fantastic range of products with plenty of options to choose from making it easy to find exactly what I needed The order was shipped incredibly fast and my order arrived in perfect condition two days after I placed it but that is not the reason for my review What really stood out and what made me write this review is their outstanding customer support One of the fans I ordered stopped working 16 months after I placed the order and they handled the situation with such professionalism and care Their team was quick to respond incredibly helpful and resolved the issue without any hassle It s rare to find a company that goes above and beyond like eFans does I ll definitely be a returning customer and highly recommend them to anyone looking for quality products and exceptional service
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Steve Walker
Great customer service
Very impressive service quick dispatch and delivery Fair and reasonable P P for small orders Would defo use again
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Carolyn Stokes
Looking for some filters
Straight forward purchase by the company But the second party wholesaler who actually supplied unit and organised delivery were not as efficient they did not provide any tracking information although the item was delivered promptly although I had no idea when this was going to be But I cannot blame efans for this or review would be 2 star
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Alan Harcus
Vent Axia Sentinel Kinetic - Low Cost High Quality Aftersales
Great customer service Asked about the delivery slot and was given a date and time with tracking The rep even followed up with updates for me Would definitely recommend eFans
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Sallie Clasby-Noble
Website easy to navigate
Looking for some filters found them on eFans Direct but were out of stock Contacted eFans Direct who helped me to place an order checked I had chosen the correct item and then sourced the filters I needed They arrived very close to the expected delivery date quoted Brilliant - thank you
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David Reis
Pozidry Pro
Received new Vent Axia MHR unit Very competitive price and a great after sales experience There was an issue with the 3rd party courier which delayed the delivery but Geoff Natalie did everything they could to track it down and keep me updated throughout I would highly recommend efans co uk for all your heating ventilation needs Thanks