Empira Reviews

AGGRESSIVE AND THREATENING

Received a parking notice for someone who has never lived at my address and I bought the property 10 years ago Called them and spoke to a female to advise and she was extremely rude demanded I sent them a council tax bill or an enforcement officer would knock my door and hung up Called up and spoke to an equally rude chap called Simone who again used the enforcement threat and starting shouting and interrupting me as his colleague was doing Sent him a copy of my Driving Licence and the letter received from them Having worked in Debt recovery myself many years ago I have never witnessed such an aggressive behaviour towards clients I will be reporting to the FCA accordingly Oh and good luck if you do send an enforcement office to my address

Typical Rude Enforcement Company

Birmingham city council use this company to try to chase outstanding debts My address had been falsely given to BCC back in 2018 by two people who had outstanding council tax debts and BCC sent a chaser in their names to me several years ago I contacted BCC and sent them a council tax bill for my address showing they had never lived here Fast forward to today 6 years later and this company Empira do no more than issue the same demand to my addressI rang them today to speak to a rude youth Simon who told me to do exactly the same thing I had done 6 years ago No apology of course and clearly no attempt at investigation this matter further

Bunch of cok suckers

Bunch of c suckers Ignore your formal complaints Have ignorant morons like Aiden on the phone lines This business is NOT fit for fekkin purpose Bunch of twatz working in cahoots with FAAC mobility services THE FINANCIAL CONDUCT AUTHORITY NEED TO INVESTIGATE THIS COMPANY IMMEDIATELY CUSTOMERS REPORT THIS COMPANY TO THE FCA

Horrible company

They are hounding me for my ex husband s debt that HE MADE IN HIS NAME AFTER THE FINANCIAL SEPARATION Disgusting company Returned all their letters still hounding me Called them and sent an email with a mile long list of documents only to be told they can t pull their finger out of their arse to send me a reply and they need to very the documents It s not enough the abuse from my ex now I get abuse from the guys that should be after him DISGUSTING

I would not not give this company even

I would not not give this company even one star It is so disgusting But I couldn t write my review unless I clicked on a star Bailiff called Mohammad no point in discussing him and the receptionist horrible woman who actually put the phone down on me as I wanted to set up a payment plan and explained that I had gone through a bereavement and hadn t been able to cope with my letters No empathy no willingness to actually listen Horrendous experience Already have health issues and this experience has left me shattered Any court or organisation that uses this company should look at its inhumane conduct Yes people do incur debts or fines but that does not mean that a debt company cannot be a bit more emphatic to the people that they are badgering and using scare tactics to get payments Slamming a phone down when asked to speak to a manager says it all as to how professional this company is

The worst company ever

The worst company ever No compassion or empathy I understand the debt needed to be paid I asked for a payment plan and was refused Told them I could pay in 4 days the full amount They refused sent the agent around the following day to ensure I didn t have the time to make payment in 4 days time Just to add more to the amount The people in the office are rude and obnoxious A company like this shouldn t be able to operate the way that they do Whoever governs these types of businesses really need to look into this company

Empira - a totally immoral company

Unfortuntely to write a review you have to click a star but this company gets ZERO stars I received a demand letter from this company requiring me to pay them a sum of money for an unpaid parking ticket This money had been paid several months before to Euro Parking Services Ltd who had still sent me a demand letter to pay it I wrote a letter with the payment reference and copy of my credit card statement showing payment and instructed them not to contact me again Euro Parking Services then sent another letter saying that they had considered my appeal and weren t upholding it and demanded payment for the amount already paid I refused to contact Euro Parking Services again as I had done all I needed to do Now several more months down the line Empira send the demand letter I ring the number given on letter and speak to a very agressive man called Simon he has been mentioned negatively in other reviews who explained that the charge had been cancelled I have had no correspondence from Empira to confirm this Purely out of interest I wondered whether even though the charge is cancelled if I had tried to pay the charge directly by ringing the automated payment line it would still take payment using the case referencee - so I tried it and it did - I only paid 1 but the option to for how much I could have paid was down to me so if I had chosen to simply pay directly for whatever reason rather than ring up Empira would have had my money I am going to look into making a compaint to Financial Conduct Authority and to Which consumer magazine to see what can be done

Is Empria Ltd legit

How can this company obtain my work details and work email address Looking at the reviews I am a bit concerned paying a penalty for a parking ticket I was unaware the supermarket had restricted parking as the sign is tiny