Ers-online Reviews

Barcode Scanners | Label Printers | Mobile Computers | ERS

ers-online.co.uk
3.67
129 reviews
Great Rating
Based on 129 user experiences

Rated 3.67 out of 5 by 129 Happy Customers

46.5%
14.7%
14%
9.3%
15.5%
All 5 ★ 4 ★ 3 ★ 2 ★ 1 ★ 😊 Positive 😐 Neutral 😞 Negative Reset Filter
AI Review Summary Based on 129 reviews

Customers frequently praise ERS for fast delivery, great customer service, knowledgeable staff, and good product quality. Many reviews highlight helpful advice, quick dispatch, and reliable products. However, several recurring complaints mention misleading delivery promises, slow actual delivery, out-of-stock items, poor communication, and issues with returns or refunds. Overall, service quality is seen as strong but inconsistent in fulfillment.

What customers love
  • Fast delivery
  • Great customer service
  • Helpful staff
  • Good product quality
  • Easy ordering
Common concerns
  • Slow delivery
  • Out of stock
  • Misleading delivery
  • Poor communication
  • Returns issues

Last updated 4 days ago

M

Good advice from a knowledgeable agent

Good advice from a knowledgeable agent easy purchase received my Badgy200 from Germany in 2 days
B

Brilliant

Brilliant service My Item was delivered much quicker than expected Great prices Very happy and would use again
C

Fast delivery

This was the first time I used this company and it will NOT be the last I placed an order by phone for a Colop Emark printer at 16 30 I received it by 16 30 the next day Awesome service and a very pleasant call centre agent
S

Absolutely amazing company

Absolutely amazing company Their customer service is excellent and they went above and beyond to answer my questions Very fast service
R

Probably the most helpful and super

Probably the most helpful and super efficient company I have dealt with for years Fantastic service incredibly knowledgeable and super friendly Quick delivery too Highly recommend
R

Always a good experience

Always a good experience It s picked and packed quickly However due to strikes the post might be a bit later than expected
C

Order devices on Monday and had to have

Order devices on Monday and had to have them Tuesday Dually they arrived am Tuesday Great Service
D

Good supplier

Good supplier They hold plenty of stock at decent prices and have a good communication setup Decent website and good coms regarding order progress
D

I had not purchased from ERS before and

I had not purchased from ERS before and we certainly be back after the great service I receieved from each memeber of staff
C

Friendly staff in office and warehouse

Friendly staff in office and warehouse departments with excellent communication regarding delivery times Great in depth knowledge of products helpful and always happy to deal with inquiries Whilst visiting Kempston store for a collection Goods out employee was friendly and helpful regarding my requests Thanks

About Ers-online

Fast next day delivery on Mobile Computers, Label Printers, Barcode Scanners and More. For Free Advice Call +44 (0) 1234 855300

United States

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