Ers-online Reviews

Barcode Scanners | Label Printers | Mobile Computers | ERS

ers-online.co.uk
3.67
129 reviews
Great Rating
Based on 129 user experiences

Rated 3.67 out of 5 by 129 Happy Customers

46.5%
14.7%
14%
9.3%
15.5%
All 5 ★ 4 ★ 3 ★ 2 ★ 1 ★ 😊 Positive 😐 Neutral 😞 Negative Reset Filter
AI Review Summary Based on 129 reviews

Customers frequently praise ERS for fast delivery, great customer service, knowledgeable staff, and good product quality. Many reviews highlight helpful advice, quick dispatch, and reliable products. However, several recurring complaints mention misleading delivery promises, slow actual delivery, out-of-stock items, poor communication, and issues with returns or refunds. Overall, service quality is seen as strong but inconsistent in fulfillment.

What customers love
  • Fast delivery
  • Great customer service
  • Helpful staff
  • Good product quality
  • Easy ordering
Common concerns
  • Slow delivery
  • Out of stock
  • Misleading delivery
  • Poor communication
  • Returns issues

Last updated 4 days ago

J

Outstanding Order Process

Ordering is very straightforward every step in the process from initial order to delivery is followed up with an email what more do you need
J

Rating

I cannot praise ERS and Darius highly enough The service communication and professionalism I received were outstanding Darius was my single point of contact throughout and his professionalism knowledge compassion and enthusiasm make him a huge credit to ERS Many could learn from his exemplary sales and customer service styles Thank you ERS and Darius for an exceptional experience
H

Very Professional and great service

Great service provided excellent knowledge and items always in stock High recommend them Thank you Steve Ben and Team
R

brilliant service

brilliant service quick and products are always good quality Sometimes i order over the phone rather than online and the staff are lovely thank you
R

Very helpful and fast delivery

Very helpful and fast delivery The whole team were very patient and helpful in finding the correct printer and accessories for our electrical business Would highly recommend
S

Great technical support

Right from pre-sale through to installation support ERS were brilliant in helping us get label Bartender software set up for our needs The technical team - especially Jeremy - was readily available and genuinely knowledgeable Great customer service
D

Service is always first class with ERS

Service is always first class with ERS with quick delivery times and great prices Always provide great advice where needed
S

after ordering my products you

after ordering my products you dispatch in hours and i recieved within a few days other companys take a lot longer
L

Will keep it short and sweet

Will keep it short and sweet Thank you to Emily for taking ownership of a tiny hiccup and making it right again Awesome customer service from ERS
K

Ordered at 4 pm delivered following

Ordered at 4 pm delivered following day Perfect service First time used ERS Definitely will use again

About Ers-online

Fast next day delivery on Mobile Computers, Label Printers, Barcode Scanners and More. For Free Advice Call +44 (0) 1234 855300

United States

Visit Website

Own this business?

Claim your profile to respond to reviews, manage your listing, and build trust with customers.

Claim This Business

Related Companies

View All
1
Barcodefactory
4.70 (61) · barcodefactory.com
2
Barcodes
4.54 (54) · barcodes.com.au
3
Barcodestore
4.65 (23) · barcodestore.co.uk
4
Barcodesetc
3.86 (7) · barcodesetc.com
5
Barcodesinc
0.00 (0) · barcodesinc.com
Looking for Ers-online alternatives? We've ranked 5+ similar companies by reviews.
View All Alternatives