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Escentric Reviews

Name: Escentric
Address: N/A, N/A, N/A, N/A, US
Telephone: +0000000000
Rating: 3.59

Escentric Molecules | Official Site - Luxury Fragrances & Bodycare

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escentric.comVisit Official Website

3.59

17 reviews

Good Rating

Based on authentic user experiences

Rated 3.59 out of 5 by 17 Happy Customers

Patricia dargan

6731 reviews

N/A

11 months ago

Absolutely appalling customer service I

Absolutely appalling customer service I ordered 2 Discovery sets only received 1 asked to send photos then they admit it s a packing error send the second set it s to late to give as a birthday gift so request for refund and they tell me I will have to pay for return postage

Mel B

6731 reviews

N/A

11 months ago

No returns allowed

I ordered a gift set and it arrived with a product missing I asked to return it for a refund but they refused and said returns were only for faulty items and a missing item was not a fault No idea why they have such poor customer service

Leah Turner

6731 reviews

N/A

11 months ago

This company does not send samples

I have been using their fragrance molecule 01 since first launched I am sure that I have obtained samples from them before However when I requested a sample for a friend who lives abroad and liked the fragrance they wrote back saying that they do not send samples I find this quite disappointing after all are you not supposed to try a perfume before you buy Really disappointed Escentric

Emmanuelle

6731 reviews

N/A

11 months ago

Don t order from them directly

The perfume I received had a different smell so contacted their customer service Had to send many photos despite them confirming that I had placed the order with them Can return perfume for investigation no mention of a refund or replacement but need to print label and don t have access to a printer Many emails exchanged in the last 10 days only to waste my time Don t order from them directly as they will treat you badly

Kim

6731 reviews

N/A

11 months ago

Rubbish 2ml expensive samples

Actually love Molecule 01 recently placed an order and paid for a set of 4x2ml samples costing 27 on trying one sample the pump spray wasn t working contacted company had to send video to prove not working Just tried another one and same thing yes they sent a replacement but i can t be bothered now to complain send a video and be made to feel like I m lying again DO NOT be tempted to pay the extortionate prices for samples that don t work

John

6731 reviews

N/A

11 months ago

Ordered a perfume on Wednesday for

Ordered a perfume on Wednesday for Mother day Its now Sunday and still no sign of it Disgusting ignorant customer service No answer at all by email Never again Don t bother ordering from here Go for another brand

Sarah

6731 reviews

N/A

11 months ago

Delighted with my Escentric Molecule

Delighted with my Escentric Molecule Discovery SetI bought for 30 Fascinating experience

Marina P

6731 reviews

N/A

11 months ago

Love it

Love it Amazing perfume amazing packaging Perfect service Email was answered immediately