Evercareprotection Reviews

i Received a call about extending my

i Received a call about extending my warranty I asked sell rep point blank if the was actually through the Company BMW and he said YES after paying 250 i received the Welcome packed which was not through BMW Upon further research I found all the horrible reviews and complaints I have not found 1 review to reflect anything legit or good about this company I also reviewed the terms and they are less than favorable and from what I can tell from other reviews they do not often deliver funds or they make it hard for approval of service work to be complete Upon trying to cancel the agent was confrontational and volatile She hung up on me when I simply asked for confirmation my account has in fact been canceled She said no and hung up I called back again hoping for another agent and received her again When i asked for confirmation again she said she will not give it to me and that she was done wasting her time on me She is being PAID to deal with me and Waste her time I however am not and actually PAID 250 and sat on hold for 10 min each call before getting hung up on Since i read the reviews prior to calling I recorded both calls which I stated i would be doing I then called back a third time and talked to accounts payable Extremely dissatisfied with the entire encounter and if this company is as legit as they say they are i strongly suggest they work on their customer service I also strongly suggest BBB tighten up their scoring they take they companies word over the numerous complaints which are all basically the same complaint over any actualy customer loosing faith in the whole checks and valance process perhaps BBB isn t quite they accreditation they once were

I received a letter

I received a letter which I thought was from my cars manufacturer It was due for an oil change so I called the number to set up an oil change for my car The fist time I called the person didn t say who they were or what company it was they just picked up and said service department I asked if this was Mazda and they hung up on me I called back and played the game The second time I called I told the person I received a letter and I was looking to get the car in for an oil change The individual on the other end stated that there would be no problem setting that up pretending to be the manufacture and or the dealer where I bought the car Then he proceeded to try and sell me an extended warranty for my car I told him I didn t want any more mail from them and he put me on hold and never came back I called back to try and get taken off the mail list and the wouldn t help me All these morons do is target old people and or dumb people to buy their garbage and when they know you wont buy anything that s when these morons turn into ass holes My customer ID on the piece of mail I received is 188CV01559 If I continue to be harassed I will turn to legal means and trust me I have nothing else better to do with my time or money BBB is a joke the fact that this company has one star and an A plus rating with the BBB still is a wonder to me This company doesn t have a google review page because they know they would destroyed from pissed off people receiving this garbage

Rude

Rude pushy and not professional at all The agent tried to coerce me into an agreement with your company that I clearly stated I couldn t afford This is unethical and very unprofessional Watch out

Evercare sent me a letter representing

Evercare sent me a letter representing themselves as Kia Dealership it stated 2024 Kia Seltos Officzl Business Kia told me that they are not a company that works for them Steve from Evercare told me he worked for the billing company from Kia and that my service contract had no been activated yet and it was about to expire I gave him the information to get my car covered unaware that this was a scammer My car was covered by Kia for the duration of my payment history Lie 3 I told Steve I only get paid monthly because I was on SSID and the payment of 249 00 could be processed on November 15th Steve we ahead without my permission and processed the payment anyway Chole from Evercare customer service gave me the information that the payment had been processed I told Chole to cancel this transaction because I had been lied to scammed out of 249 00 Chole stated first we don t process funds unless we have permission Steve was told not to process the funds until November Choke stated she didn t understand why Steve would state that he worked for Kia s billing company A crime of fraud has been committed here I m calling the Attorney office and I m calling the News Channels about this Please be aware of this company who thinks this is okay

Anonymous postcards for a scam

This company sends out postcards giving the impression they are from your dealer They are a scam If you are so proud of your company why do you not have your name and return address on the postcards Which is a violation of postal regulations BTW A reputable company should be proud to display its name and address

Mail Phone SCAM

If you get a Motor Vehicle Service Notification from Evercare Direct in the mail that is a scam I call the phone number and they jump directly into asking personal info Don t provide any info try to ask about them and you will not get any answer until you provide your personal information It is a total SCAM don t fall to it 1-888-307-20758883072075

Seems like a scam to me

I wouldn t even give them 1 star The representative I spoke to was unprofessional and rude Then placed me on a endless hold until I hung up 30 minutes later The mail correspondence I received has no company info and worse I don t and have never owned the vehicle they claim I have

Non stop Harrassment from this company

Non stop Harrassment from this company that constantly uses the same deceptive scam tactics out of St Charles MO they claim to be Eleras group or Ever Care Or Auto Care same s same company deceptive marketing mailings NO address NO company I have repeatedly called them to stop sending me their scam they try to convince u they r not goggle the I posted on til tok about this harassing company If they are not a scam or are legitimate business then why do they constantly send mailing without address or business name does not sound legit I have also filed BBB complaints in my state of TN and their state of MO and also the atty general of MO and TN for fraud and scam like behavior