Evilhair Reviews

Scammers

Scammers Don t buy from this company I placed an order at the beginning of February and when I chased the delivery date after 2 weeks I was told they were a 2 man company who were moving premises so couldnt give me an Eta so I cancelled the order I was then constantly ignored until I added a comment on Facebook With ridiculous emails sent from them their refund policy has gone from 8 days to 14 days to 30 days And they can t issue back to the original payment method they ask for your bank details If I could give 0 stars for this company I would They are scammers and what they are doing is theft

Not recommended

I placed an order on 30th December and was told on 5th January the products would be sent out within 5 days and that I would receive tracking details soon I received another email on 8th January to say that the order had been shipped and within 2-3 days I would receive the tracking number I am still waiting I tried to email them on 20th January but the email was returned saying that the email was not working I have contacted PayPal as I would like a refund Why on earth has it taken so long - products ordered from Japan don t take this long to arrive

Awful experience

Awful experience Ordered and waited 3 weeks before messaging customer service I then got an email saying it was dispatched Why the wait Then when it arrived I realised I must have ordered the wrong size as the pot they sent was clearly for a mouse Must have been from their new rodent range Followed instructions to the letter and made ZERO different to my hair colour Was trying to go from v light blonde to silver should be easy 45 minutes later still blonde and my hair is disgustingly hard to brush Thought it was meant to be a conditioner Over 20 for this nightmare AVOID

I agree that they are scammers as never

I agree that they are scammers as never received goods from June now August and ridiculous email exchange with a tracking link that doesn t work then another link sent relates to an order from 2022 I want a refund and order cancelled as it clearly hasn t been sent I will contact my bank

Shocking

I bought 2 sets of their petrol blue hair dye Which had really good reviews There s been no shipping information and no contact from the company when I ve reached out to them about my order I have used their websites contact us which states that you will receive a response within a couple of days Its been a week and I ve heard nothing Incredibly disappointed with this website and their service Absolutely terrible would not recommend

Order placed 12 06 2024

Order placed 12 06 2024 Shipping information not received tracking not received Tried to contact them via on line chat on the 1st of July 19 days after purchase After half day received a reply Your order is being processed and will be shipped within 2 to 3 working days you will get a tracking number automatically sent to your email Tracking number never received on my email Same day I have contacted them on Facebook Got the message back they are moving warehouse which looks popular excuse for them as I can see how they replied same to other reviews Also I was told I checked your order status it s already been fullfuled We also added a gift to your order to make it up to you for this bad experience 16 days after these conversations I got my order no gift in it I honestly suggest avoid this company just causes so much trouble

Bought but never sent and no reply from

Bought but never sent and no reply from customer services None of the discount codes worked but the payment process worked 3 weeks later no tracking info no response to polite emails nothing Talk about take the money and run

Never got my products

Never got my products it s a scam Tried to e-mail and write on messenger but no respons

I bought only one jar of cotton candy

I bought only one jar of cotton candy pink and had to mix it with regular conditioner in order to do my whole head The colour is very vivid and bright I applied onto dry hair and let the conditioner soak into my hair for about 40 minutes I am pleased with the results although it is a lot more vivid than I expected By the way you can save with code 10OFF