Based on authentic user experiences
Amy T
6805 reviews
N/A
5 months ago
Incognito company when there s a problem
The butter dish I ordered is too big and I wish to return it but it says to contact them first but they don t answer the phone it just rings for 1 minute and then cuts off and not even an option to leave message Also I have tried emailing them 10 days days ago and they haven t responded I have just emailed again today Paypal tell me they can t help as it s gone over 30 days but the company were closed for 2 weeks over Christmas so very frustrating Next I will contact my bank to try and get refund as Paypal have advised Will never purchase from them or any of their products again
Becca
6805 reviews
N/A
5 months ago
Possibly ceased trading
I d been trying to buy some crockery from this company for weeks in order to replace some damaged items from my wedding crockery set I ve been unable to speak to anyone they don t respond to emails and nobody answers the phone I ve tried both methods repeatedly with no success I bought my original crockery via John Lewis so I spoke to them but they said they have no current contact with Fairmont The Fairmont website has now been taken down in the last few days so I can only assume they have ceased trading
Jong Park
6805 reviews
N/A
5 months ago
They are a fraud l
They are a fraud l bought a hoodie worst quality tried to return which costed me extra 49 because it s to china international parcel is lost cause the address is no where to be found So I have spent 150 and got nothing in return Scammm
Dog owner
6805 reviews
N/A
5 months ago
Beautiful teapot and great delivery
I bought a teapot from this company It is absolutely beautiful It arrived promptly and was packaged so carefully to avoid damage Highly recommend this company
