Based on authentic user experiences
Mrs A Dixon
6727 reviews
N/A
1 year ago
Exemplary customer service
Exemplary customer service After sales incredible Great company to deal with
Cam Garzia
6727 reviews
N/A
1 year ago
High quality excellent build and workmanship
Beautiful high quality value for money oak table and benches built to an excellent standard of workmanship superbly complimented by the heavy duty black powder-coated industrial style steel legs Sturdy robust solidly built with a simple elegant minimalist design which as a centre piece and focal point definitely has stand-out appeal and is aesthetically attractive Throughout the ordering process made to my individual bespoke requirements I dealt solely with Josh via many email exchanges whereby he was polite patient professional and fully committed in ensuring that he fully understood my specific requests e g in that the benches needed to be wider than the standard 35cms width in that each had to be 42cms in width and for the wood to be untreated as I wished to apply my own stain oil etcJosh ensured that when invoiced that I was entirely happy before I actually committed to making the payment in full and that he too in turn again fully understood what I wanted and expected for him to achieve on my behalf with regard to payment and for personal financial protection reasons I paid by credit card which Feett were agreeable for me to do as this option initially was not available with electronic bank transfer being their preferred payment process Delivery was arranged and scheduled by Feett who I believe use an independent courier firm due to the size of the shipment whereby a specialist pallet courier firm is required which delivered successfully on time carefully packaged fully protected and securely on a pallet NB these oak tops and legs are heavy arrived disassembled flat packed but with the pre-drilled holes straightforward to assemble A big thank you must go to Josh who as my point of contact was always available and prompt in responding from the initial email ordering process and onwards to the actual delivery To conclude please also note that when I belatedly read the Trustpilot reviews a few of which were negative doing so after my email correspondences and instructions etc I was initially reluctant to then proceed with the order but having come to trust Josh and his professional manner and fine conduct throughout I decided to stick with him and my instinct proved right Quality furniture rock-solid in build highly recommended I am fully confident that Josh Feett will look after you too
Sara Santana
6727 reviews
N/A
1 year ago
Great products
The product quality is 5 stars fast service and well packaged
Alex
6727 reviews
N/A
1 year ago
5 stars all around
Great quality product and craftsmanship delivery was prompt and communication was excellent Will be buying from Feett again in the future
Tom
6727 reviews
N/A
1 year ago
Amazing handcrafted furniture
Amazing handcrafted furniture Josh s work is stunning and looks absolutely bangin in the room
Anita at Drumbecue
6727 reviews
N/A
1 year ago
Legs are amazing and heavy duty
Legs are amazing and heavy duty considering the price Item was delivered within the time stated of 5 working days
Ele Grafton
6727 reviews
N/A
1 year ago
Very helpful over the phone with advice
Very helpful over the phone with advice on which plastic feet we required and speedy delivery of the table legs which were well wrapped and protected
JULIE LANE
6727 reviews
N/A
1 year ago
Don t give this company money
This company is running a scam as is Drumbecue their parent company who have also written an embellished review on behalf of Feett below Also the registered address on the Feett website is listed as Drumbecue a warehouse in SE8 The table legs were taking too long to arrive so I cancelled my order They then oddly arrived 2 days later I asked Feett for them to be picked up by their courier service and they were the next day However I didn t receive a refund As weeks passed they then said all the pieces hadn t been returned to them hence my refund delay despite my supervising the pick up in original unopened packaging Lots of emails at first saying checking on it and my colleague who manages refunds is on holiday but now days waiting for refund has turned into weeks No response from them No refund NB updated read response from Feett below So they sent me the refund via PayPay but set themselves up as the buyer and myself as the vendor so PayPay charged me a vendor transaction fee of 4 99 on my refund I debated the entire transaction which means PayPal held the refund until I could provide a case to PayPal which I ended up having to do three separate times In the end despite hard evidence I lost my own case to reclaim my money back via PayPal and then got charged 4 99 to do so Total scam and racket The whole thing was rather mind boggling I also accused PayPay of clearly being in the cut on this one but they denied it and gave me a 5 credit So now I can t close my PayPay account because it is in credit of 1 pence and needs to be at Zero Wasted a lot of my time
Sophia Smithen
6727 reviews
N/A
1 year ago
Do not place an order
Ordered a bench weeks ago and had no communication despite 3 emails sent to enquire about progress Terrible experience so far and will be pursuing a refund through PayPal
Sue
6727 reviews
N/A
1 year ago
Fraud
Bought a table and legs from them The table top was uneven and table was wobbly Legs wont any better They took it back promptly but never return my money as promised despite calling them 30 times They made me remove my previous review Well I will only remove this one if I see the money in my account this time
