Customers consistently report a highly positive experience with Firtree, citing excellent service and beautiful trees. Reviews highlight reliable delivery, professional setup, and strong customer communication. The quality of the trees and the convenience of the full service are frequently praised. The company is described as accommodating and efficient. Many customers express long-term loyalty to the brand.
- Beautiful trees
- Excellent service
- Helpful delivery
- Great quality
- Accommodating staff
- Higher price point
Last updated 1 month ago
Great service
Brilliant Company
Excellent service
About Firtree
Dublin Christmas Tree Delivery, Refined
Fir Christmas Treesis a Dublin-based Christmas tree provider established in 2017, specializing in a full-service, farm-to-home experience. The business operates as an online store at firtree.ie, offering a curated selection of Christmas trees, wreaths, garlands, and accessories with a focus on convenience and quality. The company describes itself as delivering "the magic of the farm directly to your home" through a concierge-style service that handles selection, setup, and removal.
The core offering centers on premium Christmas trees sourced from the farm, delivered directly to customers across defined regions. The service emphasizes a hand-picked selection brought to the door, professional stand fitting, and bespoke installation for a seamless holiday setup. According to the site, the team provides morning calls, emails, and texts for priority communication and coordinates scheduling in advance to suit customer preferences. Fir states that its tree selection is presented together with options and that, if customers are not 100% satisfied, the team will return with new options at no additional charge.
Delivery Areas and Accessibility
Delivery is focused on Dublin County, with mentions of South Meath, East Kildare, and North Wicklow as direct service areas. The site notes that nationwide shipping is available on all wreaths and accessories, expanding reach beyond these regions. This structure allows local customers in Dublin to receive in-person service while still making seasonal items accessible to a broader Irish audience through online channels.
Product Range and Seasonal Offerings
The Christmas shop includes a range of seasonal items listed at set price points, subject to availability. These include Nordmann Fir Christmas trees, classic natural and white wreaths in multiple sizes, cinnamon orange wreaths, gold velvet wreaths, and natural garlands of various lengths. Complementary products such as Krinner large Christmas tree stands and inside removal services for Dublin only are also offered. All items are described as including VAT within the listed prices.
Customer Experience and Reputation
The store highlights a 5.0 average rating based on customer reviews, featuring feedback that mentions professionalism, punctuality, and attention to detail. Reviewers frequently note the friendliness of staff, efficient setup and removal, and the quality of the trees. The business responds publicly to reviews, thanking customers and reinforcing its commitment to service. Key selling points mentioned in customer feedback include hassle-free ordering, clear communication, spotless removal, and consistently high tree quality across multiple years of use.
Company Positioning
Fir positions itself as a premium Christmas tree service that combines curated farm-fresh trees with white-glove treatment. The brand emphasizes a concierge experience, from initial scheduling through installation and final cleanup, aiming to remove the logistical burden from customers. Its messaging focuses on trust, quality guarantees, and long-term relationships, supported by testimonials and a stated history of repeat customers since 2017.