


Based on authentic user experiences
Michael Cartwright
6730 reviews
N/A
1 year ago
Bad Currency Model No Longer A Good Business
Manufacture great miniatures and models However their recent Pay in your currency website update only made their products more expensive depending on your location around the world Instead of converting GBP to AUD and adding postage and 10 GST to the price we now have a massive mark up of 17 3 30 0 on all products They have been doing this for years here with Games Workshop retail in Australia and argue the cost of services here But now they have no excuse to changing the price for an online UK service that provides no extra benefits to others around the world You lost my business and I no longer can afford to waste my time and money trying to continue this hobby Games Workshop prices in the past year for new miniatures were ridiculous Now this killed me off of your hobby Go back to the old method
P ris MEULEMAN
6730 reviews
N/A
1 year ago
Have a couple of orders with fw now
Have a couple of orders with fw now Overall the prices are extremely high for what you get but if that was the only problem I m fortunate enough to be ok with it The quality of the resin is poor very brittle The quality of the cast is very random My first order was acceptable no major issues The next one was not that great mould were misaligned but that was relatively small Last order was awful atrocity bubbles in the cast 2mm misaligned moulds on a 6mm scale plane that s not something that you can fix easily and really not something that you would expect from a 20 figurine And at this point I got involved with customer support and oh boy are they useless Needless to say that in the future I won t hesitate a second to get my stuff 3d printed
Kevin J Connolly
6730 reviews
N/A
1 year ago
Deathshroud Terminators Forgeworldf not worth the of the hassle
Deathshroud Terminators GW has been out of stock with the standard range for so long thst I was elated when FW came out with a set First problem is that there is no assembly guide Emailed them and waited a week before being told I needed the order number Nonsense And it was a gift After escalating I did finally get an emailed set of instructions for a different model of Deathshroud Terminators And the chimes were missing Wrote back two weeks ago and no response at all After all they got paid What more would they care about Actualy getting repeat business Nope And I am looking into the price of 3-D printers Not cheap but given GW pricing it will pay for itself even if I don t share the printed models with mates at the place in Midtown Manhattan that needs no name -
Greg Coltman
6730 reviews
N/A
1 year ago
With kits cost over 1 000 you would
With kits cost over 1 000 you would think that if you misplace a component or accidentally damage one then FW would be able to sell you a replacement piece Not so Not even as a one-off or as a gesture of goodwill Despite sending multiple emails the only response I got was a stuck record of that they can t help and I have to check out fansites forums for help After doing so I received help from recasters and people with 3D printers I even told FW this and all they said was that it was disappointing but they still couldn t help Crazy customer service The only silver lining is that I ve found a couple of great recasters and a chap who s got access to STL files for the full kit I know it won t be a genuine component but once painted no one will be able to tell the difference
Howard Kendrick
6730 reviews
N/A
1 year ago
Garbage Just spent over 63 plus package and
Just spent over 63 plus package and post for what I can describe as utter glob I was actually depressed for the first time in over 15 years of building minis The resin parts that do not fit together well and match up like there is a copy of the Mariana trench with the gaps Overpriced pieces of crappy resin I will never give a penny more to this overpriced overrated gang of pirates Shocking
DO
6730 reviews
N/A
1 year ago
Lost order
Ordered a few products and they managed to lose 2 items altogether when a query was raised they couldn t tell me any correct information telling me my order shipped before I placed it After failing to get any further response for about 2 weeks I got onto someone and they tried to help but the team it was escalated to couldn t find the order for about a week and a half seeming like they gave up trying to find out what happened Finally after about a month the best thing they could do was offer a refund and still couldn t tell me what happened to the items I ordered
Jonny
6730 reviews
N/A
1 year ago
received Gabriel Angelos with miscast
received Gabriel Angelos with miscast spike Received replacement body with identical miscast spike Waited 6 weeks for 2nd replacement which had a properly cast spike but had been snapped off in the post Accused of trying it on
Dejan Ivos
6730 reviews
N/A
1 year ago
Let down
They doubled their price when they realized how much people wanted their models money hungry company not in it for the hobby at all the models i have from them had issues with the cast most of them are good casts but some are just terrible I m leaving the company to support companies that are in it for the hobby
Janet Green
6730 reviews
N/A
1 year ago
unhelpful waste of 100s
After requesting help with a missing piece of an expensive part that is now discontinued I am leaving a negative review Never had a problem before but as they are the only suppliers I cannot now build my purchase This makes my 100s pound of purchase useless This is very bad and unhelpful and never used to be like this Very bad customer service and a great shame
Clockwork Robot
6730 reviews
N/A
1 year ago
Very Expensive
I had been a long-time customer of Games Workshop and Forge World due to the incredible quality of their models However at the sight of the newest price hike from Forge World I have been forced to scrap my plans to finish my Death Korps of Krieg army I simply cannot afford the models anymore