Fostani Reviews

They pulled through for me on TWO occasions

I received exceptional customer service on two occasions On both occasions I did not have much hope yet Fostani surpassed all expectations I had ordered a dress directly from Mc Duggal size 14 when it arrived it was huge Unfortunately post covid many local stores do not carry the dresses to try in person As a backup I ordered the same dress from Dillard s which was to arrive by June 1st I was debating if the dress was 1 size too big or 2 sizes too big I ordered a 12 and then thought it would still be too big I ordered from Fostani because their shipping speed is exceptional Nordstrom Saks Neiman Marcus Dillard s and even Mc Duggal would not get the dress in time I contacted Fostani to see if I could change the size of the dress from a 12 to a 10 and they graciously changed my order to a size 10 without issue This morning I received notice from Dillard s that my size 12 was running late Instead of being delivered on June 1st it would arrive June 5 after the wedding It is my fault for waiting until the last minute however life happens and what you think would work out often times does not I went on to Fostani s website and ordered a size 12 just in case the size 10 was too small I didn t want to risk it I emailed asking if it would arrive by Friday and they suggested I try next day shipping which I must have missed at checkout they sent me an invoice immediately to have my dress to me on time THIS COMPANY IS AMAZING The people that are leaving bad reviews are people who do not read Their return policy is everywhere and easy to understand and easily accessible I know that I will return one of the dresses that will not fit and receive store credit I am okay with this because they sell well known brands Prior to ordering my dress from Fostani I will do as I did this time around Order the dress from Nordstrom etc make sure I have the right size and then return and order from Fostani This company will be my go to when I need a dress in a pinch Thank you for your patience guidance and amazing service I am truly impressed

This is the second time I ve ordered

This is the second time I ve ordered from this company I love our dress so professional constantly text and email with any help in sizing and the pricing was a lot better than the prices here and the USA and quick shipping will definitely order again

Excellent Customer Service is number

Excellent Customer Service is number one You will be pleased with the company Thank you very much Zoe

Outstanding Customer Service

Over the top customer service from the time I purchased my dress The dress arrived on time as promised

Great service

Great service dress arrived on time and looked better than in the photos Will definitely purchase again

10 10

I had an issue with the dress I wanted and the customer service was amazing I was helped immediately and had a new dress the same day 10 10 dress site

Run away

I bought a dress for 431 64 and I returned it they give me a credit in the website then they delete my account Girls run away

Worst customer service ever

Worst customer service ever Do not buy Even if you follow the instructions you can t retrun