


Based on authentic user experiences
Danny
6731 reviews
N/A
1 year ago
DISAPPOINTED
DISAPPOINTED Found perfect wedding shoes and purchased in January It is now March I have yet to receive a tracking number Just requested to cancel my order due to slow lack of service and shipping I am usually patient with orders but this is ridiculous I really wish I didn t give them money first Who knows if I ll even get my refund DON T WASTE YOUR TIME OR MONEY ON FSJ SHOES
Maegann Jackson
6731 reviews
N/A
1 year ago
If I could give it no stars i world
If I could give it no stars i would They falsely advertise products and send you something completely different quality is horrible They will give you the runaround on returning and charge you an insane amount to return it even though they falsely advertise Buyers take your money elsewhere
Beata Khennas
6731 reviews
N/A
1 year ago
I wish I read the reviews before
I wish I read the reviews before ordering from this awful company I didn t realise the shoes were coming from China took ages to arrive and looked nothing like the photo When I wanted to return them I was told I had to post them at my cost to Las Vegas - that would cost me almost same as the shoes no support awful total shambles
Soverylucky13
6731 reviews
N/A
1 year ago
Wish I had looked up this site before
Wish I had looked up this site before ordering from FSJ Buyer beware DO NOT order from them Customer service is horrible shoes are cheap poor quality don t fit don t look like what is advertised online reek of chemical smell Paid for 3 pairs they shipped one and shipped 2nd after I complaint and filed complaints against them Still waiting for 3rd pair I paid for these already so I can box them up and return them for a full refund Worst vendor EVER
Robin
6731 reviews
N/A
1 year ago
This company is a rip off
This company is a rip off I ordered several pairs of shoes from them and each time there was an irreconcilable issue followed by a guarantee that it would be corrected with the next order I recommend you stay far away from this company as possible I have three pairs of heels that broke completely while walking This company also has very poor communication
Nargiss Farah
6731 reviews
N/A
1 year ago
Scammers This site looks like it s not legit
This site looks like it s not legit It seems to be a scam and please do not order from this site There are no actual contacts nor anyone that answers the phone It looks fraudulent by seeing the payment method option given only check money order or PayPal
Kristy Salgado
6731 reviews
N/A
1 year ago
Wish I would have seen these Reviews first
I am another unfortunate customer of this terrible company I also paid for express shipping and didn t receive my shoes until 20 days later My shoes also smelled like cheap glue FSJ refuses to refund my express shipping charge So I went on vacation without my shoes I ve been wanting soo bad and waiting so long for I can not comment on quality as of now but I can say it doesn t look like 100 pair of shoes Comfort I can not comment on either Customer service is awful I would suggest looking at Timberland or Uggs I found some cute booties that I am sure will be top quality quick shipping and would provide an excellent customer experience
Customer
6731 reviews
N/A
1 year ago
I ordered shoes on February 12th
I ordered shoes on February 12th It is May 6th and I still don t have shoes The only communication from FSJ beyond my original purchase confirmation has been in response to my inquiries I have inquired several times and I m assured that the shoes will arrive in 15 days I understand that the COVID-19 crisis has impacted shipping but why keep telling me it is on the way
Jim
6731 reviews
N/A
1 year ago
This company cancelled my order after 8
This company cancelled my order after 8 days for no reason When I emailed them they simply said they couldn t deliver them to my country despite it being listed on their website Their customer support was 1 sentence by someone with poor English who clearly wanted to get rid of me ASAP After reading the other reviews here I consider myself lucky I got a refund DO NOT BUY FROM THIS COMPANY
Jessica Lang
6731 reviews
N/A
1 year ago
Absolute GARBAGE their reviews are
Absolute GARBAGE their reviews are FAKE The shoes I ordered are ridiculously cheap They literally made a crunching sound when I walked They were buckling giving in because they were so poorly made they can t even hold a petite woman up I m so disappointed but lesson learned I need to stop shopping on the internet so much