Based on authentic user experiences
Carlos Pereira
6737 reviews
N/A
1 year ago
The worse support from an educational department
My name is Carlos Ortiz I was scheduled for a science test on 7 14 21 at 6 30 pm But the site asked me to long in 30 minutes before so we can star on time I was already login at 5 55 pm At 6 10 someone on the chat box asked me to log out because he didn t see me So I did Log back in 6 20 I waited until someone name Ingrid Talk thru my computer I didn t get her name at first So I asked sorry I didn t get your name Who am I speaking with she replied on very rude tone Ingrid she told me that removed my wallet away from me I did then she said That I could do the test because my computer head set I did not see on any where anything that head sets were prohibited She wouldn t work with me I said let my do throughout my computer she said not that I needed to reschedule the test then she put some information on the chat box not telling me of course not having anything to write on not even my cell to take a picture She immediately log out and I couldn t get the info Then I try to contact customer service and notice that they closed at 7 pm Then I knew that having a test T 6 30 pm would have put her past 7 30 pm She made feel like peace of nothing the way she was talking to my
Daniel H
6737 reviews
N/A
1 year ago
Their website won t even let me into my
Their website won t even let me into my account And their customer service sucks
N McNeil
6737 reviews
N/A
1 year ago
Broken Software GED com refuses to acknowledge or fix it
Took 3 tests with this site all 3 worked fine When I tried to take the last test the PearsonVue OnVue software had technical difficulties No one from the online chat forum responded to me after over 4 hours waiting Was told to reschedule my test for the next day Was then told that it takes a week for tech support to even look at my support ticket I have done everything possible to verify that the problem is NOT with my system PearsonVue support refused to help Still no response from GED com chat support after 5 hours
ML
6737 reviews
N/A
1 year ago
They kick you out of the test for
They kick you out of the test for various reasons and tell you to reschedule and start over When I requested a refund I received this reply Our teams are doing everything we can to respond to you in a timely manner We are currently responding within about 4 business days Their support line has a terrible connection - the line crackles and you can t hear the recorded messages When I finally got a live person her line was so bad I couldn t understand what she was saying I m pretty sure she hung up on me when I asked her to repeat herself Do not use
707
6737 reviews
N/A
1 year ago
PRACTICE TESTS WERE NOT REQUIRED when I
PRACTICE TESTS WERE NOT REQUIRED when I started in 2016-2017 However in 2023 you must take a practice test before the actual test The problem is that each costs money and becomes invalid within 60 days if unused The government should make this practice test-optional or free Also NEVER PAY to REGRADE writing an essay That costs 50 and judges need to be more flexible GED also offers a complete test program for about 350 but there is a required 6 hours before each free practice test
Danielle
6737 reviews
N/A
1 year ago
Written social studies 4 times
Written social studies 4 times 3 of the 4 failed with 1 point I had extra lessons and was 100 sure I was going to pass the 4th time This place is out to make money that s all We are not allowed to see where we have made mistakes in the exam They give you a mark and you must be happy with it One big scam
