Getsidecar Reviews

Called my personal phone after many NO s

My company is not interested in their business and they keep harassing us Even calling my personal phone when told to stop calling Rude Now I would never give them a dime in my life

Predatory business practices -- beware contract lock-ins and poor results

Horrible results and even worse business practices For the love of god NEVER sign a contract with these folks You ll never hear about when it auto-renews and you ll have a LOT of trouble getting them to stop charging you But only because they re trying to help

Sidecar charges you if they work on your account or not

Started working with Sidecar in August They billed me 1000 for a set-up fee which consisted of generating a tiny PDF 6 pages and building about 4 amazon campaigns and then also billed 900 mo for a 3 month contract From the start the services provided were significantly below the quality we were led to expect during the sales process they promised the use of automated tech solutions for bid adjustment and keyword optimization which were never implemented We got an inexperienced account manager who knew less about advertising on Amazon than I did He consistently could not explain the strategy being implemented and how they were managing our account in regards to campaign structure keywords bids Negatives or really anything We asked to speak to someone more knowledgeable on our account but they could not provide that person They started a campaign with a budget equal to our entire current marketing spend and ran it with horrendous returns on investment which cost us a ton of money At this point we determined we would cancel our services with them All of this took less than about 5 weeks Now I was charged and continue to be charged even though they were canceled for cause and negligence They are insisting they are owed the 3 months of contracted pay even though they could not deliver on their promises from day one

Sold me on algorithm and didn t produce results

They told me that their computer algorithms would make changes daily Managing 20 000 SKUs it made about 3 changes per day ROAS dropped and they locked me in contract Monthly calls to make manual updates stopped when I expressed my frustration

Dishonest Not Effective- Do not use Sidecar

We used Sidecar for 15 months We had them test their system against Google Smart Campaigns The results of THEIR test was that Google was better but they will try to improve We told them many times that we were unhappy and in the end finally got through to them to cancel Now they are having a collection agency harass us and plan to take us to court to get payment for services that they did not perform we canceled Apparently this is their new business model If you notice the positive reviews are all on one day and have a very similar structure Makes one wonder who is writing them Steer clear

My short experience with this company was very bad

My short experience with this company was very bad In my opinion They know a little very little about adwords and nothing at all about online marketing for my site After just three weeks live that took 6 weeks to setup my sales dropped 50 and they had nerve enough to tell me my sales were up 21 they assigned a setup clerk to make changes to my product feed that I m still trying to fix and the first thing the sidecar person did was tell me she was quitting and moving to another company I understand why They simply do not understand the online marketing I soon as I dumped them and fixed my adwords account my sales went right back to normal

Dishonest Predatory - Do not use Sidecar

The other reviews are spot on Do not use Sidecar We signed up for a 3-month trial At the end of the trial we requested to cancel and they are now trying to lock us into a 12-month contract stating that we didn t cancel in time which we did Performance went down when they took over they didn t follow direction on budgets and their reporting was sub-par If they reach out to you run don t walk

DO NOT RECOMMEND

It started out great but after an account manager switch our sales plummeted during the busiest time of the year We continued to communicate back and forth for 2 months in the hopes we could assist in turning things around They knew we weren t pleased but extended our contract without our knowledge for an additional 6 months As soon as we cut off their access and went back to our pre-sidecar campaigns sales shoot back up INSTANTLY Sidecar is a total waste of money but at least our sales have improved so we can afford their outrageous fees for the next 6 months Their much touted AI system is a total disaster Sidecar is the most Dishonest company we have ever experienced and only cares about their management fee 1600 a month down the toilet DO NOT RECOMMEND

Dishonest business practices

Dishonest business practices We signed on with Sidecar in October for a 3-month trial We had a call in December where we planned to cancel the contract since it wasn t improving our campaign at all in fact our ROAS went the opposite direction and they cancelled the call and moved it to January Then they said we were locked into the contract until July Avoid doing business with this group