Giantvapes Reviews

They suck

They suck Plain and simple Although they were very attentive and emailed me several times regarding the reviews I left on their products I still say they are doing some sort of scam Shipping was worse than getting stuff from India or china - 6 weeks I could have walked across the country in that amount of time Product was equally terrible Boosted juice used to be good whatever they re selling at giant vapes tastes worse than raw sewage In fact of the 7 or so juices I bought all were the worst I have ever tried I currently have over 100 juices right now and there are some bad ones but nothing like what giant has I also purchased some coils Guess what One fell apart one didn t fit and the other was a dud I ve got over a hundred coils on hand and I ve never had one go out til giant sent theirs Literally - I ve been vaping for 3 months and I routinely wash out my coils after every 3 fills of juice and I ve still had no coils go bad yet In sum whatever giant is doing is shady It seems they re just trying to cash in as much as possible before vaping becomes illegal and they go out of business Choose element vape if you re on the west coast

This company isn t the same as it was

This company isn t the same as it was Fast prep and shipping is a thing of the past The last two times I asked them to cancel my order after a week of waiting Those orders shipped the day after I wrote in Since when did Priority mail take over a week to get delivered I won t darken Giant Vapes doors again

I would give 0 stars if I could

I would give 0 stars if I could I placed an order with giant vapes nearly a month ago and have sent them 6 emails over that time first asking when my order would ship but got no response Then I emailed them to cancel my order in accordance with their policy but still got no response I contacted my bank to reverse the charge and as soon as my bank contacted giant Vapes they shipped my order which I had canceled and bought what I needed from another vendor I am disabled and on a fixed income so I m out 100 bucks because giant vapes couldn t bother to read my email and cancel my order or even respond in any way This company is absolute garbage Do not buy from them unless you want to wait a month for your order not be able to cancel it if you need to and never get a response if you try to contact them Horrible customer service

Zero stars would not recommend

Zero stars would not recommend Have sent email after email and same form letter response I understand the postal service is not shipping any more and things will take longer I m out 75 dollars I guess No customer service as they promise

Death of a Good Company - Zero Customer Service

I ve been with Giant Vapes for more than 6 years and they were always a fantastic company to do business with Key word WAS I have been waiting for 6 weeks for one order 240 and 4 weeks for a second order 130 I spoke with a representative of the company 2 weeks ago and was sent bogus tracking information Now I can t contact them to get a refund

I ordered a mod and a few other thing

I ordered a mod and a few other thing through giant vapes friday Feb 12th still no shipping label nothing on it when I ordered batteries through element vapes the day after and got here today I m new to the vaping world but seriously a week now and no updates on the delivery so far not good its still setting in RI and no approval nor scan has been processed very irritated right now with them and spent a decent amount of money

Terrible no customer service phone

Terrible no customer service phone does not exist does not respond to 4 emails cservice recd defected device used 3 days been 3 wee ksDo not recommend them Avoid ecig stores google searchEcigusa com excellantService used for yrs

Order somewhere else

If I could give this company zero stars I would Service is inconsistent i e order either arrives in days or takes weeks Don t bother calling or emailing as you will never get a response If you are considering ordering anything from this company-DON T The absolute worst customer service you can possibly imagine I ll be going to my bank to reverse order charges

Order never arrived after email said it was ready for pickup

I ordered from this site and received an email that my order was ready for pickup at another location I live 45 minutes away from the pickup store Long story short I arrived and was told that my order was not there I tried to contact customer service and got no answer I guess I m out 160 I ll never shop Giant vapes again and hope no one else will either