Gilbertstephens Reviews

Horrific solicitors firm Partner

Corruption and a Conflict of interests would be an understatement Horrific solicitors firm Law firm Partner Owner misuses his position as a housing solicitor to deny vulnerable residents the safety that they deserve Via the housing sector This firm should be closed down by the SRA Conflict of interests would be an understatement

Avoid terrible experience

Avoid Per previous trustpilot and google reviews Terrible service calls and emails from all parties to various individuals in the firm ignored for days weeks on end until chased Constant out of office responses non existent complaints process This matter is now with the legal ombudsmen Giving lawyers a very bad name sadly

Still no quotation after 245 of initial enquiry

Good afternoon Gilbert Stephens Solicitors Just following up again on my enquiry to get a quotation which I made 245 days ago I used you previously to help in the transaction to buy my office but am currently very disappointed in still no quote or information on my enquiry I sent a Location Plan initially but still no response after multiple emails follow ups resending the location plan as Emma didn t read the previous emails Alistair although copied in also hasn t chased this for me Could we try again Is there a different Team member of staff that could deal with this please hopefully today Many thanks in advance Kind regards Paul

absolutely shocking

absolutely shocking poor communication shambolic management avoid at all costs

Took 7 months to complete a simple sale

Took 7 months to complete a simple sale of our house to our son no chain or mortgage involved Sent other peoples confidential documents in with ours And when I arranged with them to sign a form we travelled all the way there to be told the solicitors had no capacity to sign today and had no problem sending us away at all What a waste of time Very unprofessional and upsetting to be treated like this We would never use them again or recommend them to a friend

Avoid at all costs

Terrible experience Huge impact on my emotional and mental wellbeing Left financially crippled by having to wait for over 2 years for reimbursement of medical expenses Accident claim that has gone on for over 6 years with numerous gaps of 6-8 months of no progress Lost count of the apologies recieved that it is now embarrassing Own deadlines broken time and time again completely lost faith in this firm Complaint lodged with ombudsman

Don t touch them

What an unbelievably incompetent company not sure if it is the staff or the management but don t touch them with a barge pole how are they allowed to get away either total incompetence

Seems the Crediton branch is closed to

Seems the Crediton branch is closed to new customers Winding down maybe