Gmmotoringworld Reviews

In my 47 years of driving I have never had such a traumatic experience buying a car I found a car that I wanted on Autotrader with this dealer I turned up to view it and the sales people couldn t have been more enthusiastic Chatting joking friendly I decided to take the car but had to return the following weekend as the windscreen was cracked and needed replacing Next weekend I went to collect the car which was supposed to have been serviced and valeted While I was paying there were other people there who had just driven away in a car they had bought and brought it straight back as there were problems They were ushered out quickly After I had paid in full I was given one key that was held together with sellotape the car was still filthy inside they had just hoovered the footwell the service book which hadn t been updated since 2021 and no V5C I started the drive home and after about 15 minutes the coolant low warning light came on I stopped at a garage and checked the coolant level which was full l so I thought it might just be the sensor I got home and parked up I didn t drive it the following day but the day after I went to go to the shops and after about 5 minutes driving steam started pouring out of the front I managed to stop and top up the coolant and returned home I called the dealer and was told by Adam to get a mechanic to diagnose the problem and he would get it sorted I did It was a leak under the coolant header tank that caused the steam but while he the mechanic was there he did a sniff test and found that the head gasket had gone I informed Adam and in a nutshell despite many calls and texts was ignored for 3 days I was then told they were going to find a garage local to me to repair the car then I could decide whether to keep it or return it Another 2 days and nothing I asked for my money back I was told you need to return the car I told them it s not driveable This to-and-fro exchange continued for another 2-3 days with them seemingly unable to grasp the concept of the car is not safe to drive Finally after 16 days and even more phone calls someone came to collect the car He said I m just going to drive it away from here then we ll get it recovered Why it couldn t be recovered from my home 2 weeks ago I ll never know I then got my money back If you consider buying a car from this dealer take a mechanic with you and don t be bullied Also make sure what you ve been promised is what you get

Very poor customer service I had to constantly chase for answers Zero empathy from two people of the sales team In the end they didn t honor the one month warranty Buy somewhere else

I WOULD NOT USE THIS COMPANY RECENTLY PURCHASED A CAR FROM THIS GARAGE GOT MY GARAGE TO CHECK CAR AS FOUND ISSUES WHEN DRIVING THEY FOUND MULTIPLE FAULTS WHICH SHOULD HAVE BEEN FOUND WHEN CAR WAS MOT D AND SERVICED WHICH WAS SUPPOSED TO HAVE HAPPENED BEFORE I HAD THE CAR HAD TO RETURN THIS CAR AS NOT IN A FIT STATE TO BE SOLD GARAGE OFFERED TO REPAIR THE MULTIPLE FAULTS FOUND I DECLINED AS MY TRUST HAD GONE AND DID NOT FEEL HAPPY TO DRIVE CAR AGAIN HAVE BEEN ADVISED THIS CAR HAS SINCE BEEN PUT BACK FOR SALE ON DEALER WEBSITE I DO WONDER IF THEY REPAIRED THE FAULTS BEFORE RESELLING I HOPE SO AS I WOULD NOT WANT SOMEONE ELSE TO HAVE ISSUES WITH A CAR WHICH HAS BEEN SOLD WITHOUT BEING REPAIRED FIRST

Car was purchased on finance stating it had a recent service and full history No history came with the car not even a car manual just a log book Service had not been completed as air filter was black and oil filter had collapsed and was black so definitely not done recently 8 days later the engine management light came on code was read and was dpf filter efficency below threshold Returned car and they forced a regen and kept suggesting having it mapped out even though it failed its previous mot on emmisions but I did not feel comfortable having it mapped as im sure thisnis illegal 24 hours later light back on again Car was returned on the Thursday lunch time and finance company agreed to return it Was told it would be inspected on the tuesday for the fault but within 12 hours it was listed for sale again claiming it had full history and was 300 pound dearer Now the finanace company have been sending the invoice for payment to be returned and the garage is stating they havent recieved them Car is still for sale with them Upon further research I believe the garage has changed names a few times and is well known to locals and some reviews on Autotrader state the same kind of issues I d advise going elsewhere

Brought a car from them and then 3 days later it had to go to the garage as the clutch had gone amongst other things And I was left with a bill for 2 400 I was told the car was mechanically sound so this was the last thing I was expecting ABSOLUTELY AWFUL EXPERIENCE DO NOT BUY FROM THEM COMPLETE CON

In January 2024 I purchased a Citro n DS3 2011 from this company When the car was bought no paperwork was provided no MOT history no car service history no user manual guide no Vehicle Health Report and no warranty In March 2024 the car was taken to Halfords autocentre after the engine warning light has showed on the car s dashboard and the following issues were reported Vehicle came in with oil leaks from multiple locations- 2 oil leaks repaired Rocker cover gasket and oil pressure valve seal subframe loose when it came in - all tightened up wiring broken -LOOM repairs I had to renew both front stabilizer links Link coupling rod stabilizer bar 2 Renew the valve cover gasket Gasket set cylinder head cover Renew the lower suspension wishbone arm In April 2024 the car was taken to another garage after the engine warning light showed again on the car s dashboard and the following issues were reported -engine misfiring issues failing ignition coil damaged turbocharger and the car injectors bad wiring leaks everywhere The car is still there at the moment I was left with a bill from the two garages of 3600They were contacted but declined to contribute towards the costs for the repairs You need to prepare yourself to challenge them legally if you think to buy their cars Wouldn t recommend them to anyone

Bought Sept 23 Came back to get car told it had been serviced MOTd and 2 new tyres Had to return car for new spark plugs within 2 weeks No fuss which was good Oil light came on and rather than returning again I filled up oil Thought this was strange after all I had been told a service was done Gave them benefit of the doubt maybe an oversight by the garage where they have their work done Took car for service at my local garage after 6 months as planning big mileage They told me that the car had not been serviced for years The 2 new tyres were the wrong size the LED on front headlight that wasn t working would need to be sorted 650 or it would not pass MOT However they passed it before I purchased the car Sunroof leaked and when opened wouldn t close without assistance at local garage All smiles til they get your money then nothing Never again Don t be fooled The cars are cheaper because they have lots of issues that you won t be aware of from a short test drive I emailed them and was basically ignored

Bought a car did really well at first had no issues only after a while few months it started going wrong Just taken to an independent garage and it needs 800 of work done which the warranty doesn t cover will not go again

The online advertising is massively misleading It s not what it says but what it doesn t say that s important I ll never buy a car that has been performance modified and yet the advert makes no mention to it at all Recently Serviced Errrr obviously No They claim to resolve the issues before purchasing So why not get them resolved before advertising Replace the brake calipers and the corroded discs at the very least A supposedly fully serviced vehicle may well have been fully serviced historically but having driven 100 miles seeing horrendously rusted and severely corroding brake calipers but more importantly an after market air filter performance intake pipe and an exhaust pipe that would deafen anyone within a 400 yard radius none of which was referred to in the advert the lack of a photo of the engine bay now being a pertinent observation I ll just leave you with the phrase Caveat Emptor

The delivery process was fantastic The delivery guy showed up right on time and was super professional He made sure I was comfortable with everything before leaving walking me through the car s features and making sure all my questions were answered A really pleasant experience