


Based on authentic user experiences
Gabriel
6727 reviews
N/A
1 year ago
Excellent technical support service
I had bought a game from GOG but when I started playing it it had visual issues that made the game very difficult to play I contacted technical support They were helpful and the issue was solved quickly I am very satisfied
Paco Bracken
6727 reviews
N/A
1 year ago
I love it
I genuinely don t understand the negative reviews- while the interface DOES lag out sometimes the site offers great deals and a good refund policy
Adam Gray
6727 reviews
N/A
1 year ago
Amazing customer experience
I have to say I was surprised how good GOG are and how efficient I had 30 in my GOG wallet so bought Baldur s Gate 3 using that plus 28 49 from my card for the game and bonus pack Played for about 5 hours and hated it So thought I d try the refund policy My wallet credit was back in minutes my cash the next day Amazed I ll keep using these guys
Diego
6727 reviews
N/A
1 year ago
Refund request was solved immediately
Refund request was solved immediately no questions asked Also offered another refund on top of that just because the other game went on sale in the mean time
Matheus Choueri
6727 reviews
N/A
1 year ago
Excellent user support service
Excellent user support service They solved the theft of my account in two days Always very respectful and with very clear information for guidance Excellent work Keep it up Hugs from Brazil
Andre
6727 reviews
N/A
1 year ago
Everything s fine
Recently bought The Witcher 3 for a new playthrough everything went smooth easy procedure GOG galaxy is a great client with achievements save syncing etc Would recommend
Oleh Shvets
6727 reviews
N/A
1 year ago
Amazing support
Amazing support I had problems with launching Fallout 3 and this guy Falran helped me a lot We tried a billion combinations and ways to launch it and finally success Thanks a lot You are awesome
Ioannis Karnezis
6727 reviews
N/A
1 year ago
Quick effective support
I ve got an issue accessing my profile through a certain browser The agent assigned on assisting me provided me with a useful and to-the-point advice Just followed it and everything is back to normal
Sean Barfoot
6727 reviews
N/A
1 year ago
Great prices and great service
Great prices and great service Been a long time customer but recently has some issues with a game I purchased and I was very impressed by the the service provided by their support team which included a full refund Would recommend
Jon Risk
6727 reviews
N/A
1 year ago
Fast Reliable and Super Helpful
Fast excellent service Falran was amazing The game I purchased would not run on my opporating system Instead of refunding me which he offered via GoG credit he provided a helpful link to let me port the game so I can play it on my Mac Worked like a charm