Gothmall Reviews

Extremely helpful responsive staff to

Extremely helpful responsive staff to help with size issue

I love my pins from Goth Mall

I love my pins from Goth Mall They were affordable yet high quality I will definitely be back for more goth goodies

Items that came through were terrible

Items that came through were terrible quality and the sizes on the website don t match up to what you recive Would not reccomend and I do not trust this company It s just short of a scam Never ever using them again Update 01 03 2022 as you keep responding to my original complaint from 2019 You attempted to have my review taken down once already I appealed and it was put back up If this happens again I will appeal again I ve already posted the items all over instagram highlighting how poorly made they were Including the replacement that was sent out It fitted no one It went in the bin Thanks for your time

Amazing

I had a few problems at the beginning with my email but everything was solved quickly The products are quality and the customer service as well

I had a small problem with one of the

I had a small problem with one of the products I ordered and they were very fast and willing to fix itAmazing customer service 100 ordering from them again Very trustworthy company

very good

I ordered the basic witch dress and i love it Its decent quality material and it arrived in a few week Definitely buying from here again

Amazing store

This store is great a lot of different styles of clothes and even home decor products Great quality and super fast shipping Totally recommend Goth Mall

In addition to boasting a huge catalog

In addition to boasting a huge catalog of inexpensive high quality items every goth will love Goth Mall has the best customer service I have ever experienced shopping anywhere online and I am a compulsive online shopper There was a bit of a snafu with shipping my order entirely the fault of the carrier not at all Goth Mall and Molly the most amazing customer service representative and nicest human being ever sorted it all out for me immediately She handled the communication with the carrier updated me every step of the way without my having to ask and got replacement items shipped out to me via an alternate carrier just to be on the safe side - how awesome is that faster than I could have imagined I HIGHLY recommend Goth Mall for all your goth needs You won t be disappointed