Greendropship Reviews

Greendropship com the WORST Provider in the Market

Greendropship com is by far the WORST dropship supplier you can ever found I selected them to my store their pre-sale team seems to be very professional which makes you believe you will be dealing with a serios company but that was just a fa ade I ve tried for three entire months their services and this is what I ve got 1 They don t respect the merchant their support team doesn t really want to solve the problem all they do is regurgitate template-based responses with no clear resolution 2 I ve asked many times to speak with their management team they don t have one or the one they do it s not professional enough to show off all the requests were ignored and all you will get will be those template-based responses again 3 Their warehouse team operated disconnected form their own system they constantly miss your order and or they often deliver orders which had been cancelled 1-2 days before 4 They don t process your refund on-time we ve got very close to 35 of our orders cancelled by the channel because they fail to deliver on time another evidence they are not taking our business serious and they still haven t processed all the refunds every time you send an email you will get that template-based response with no clear resolution 5 I have my online business for more than 2 years over the past three months after I contracted greendropshipping com my store was suspended over 3 channels due to the high number of auto cancelation either because they fail to deliver 7-8 days after the purchased or they deliver a very bad product pack damaged and products with past due date My sincere and honest recommendation for you is to stay AWAY from this company as much as possible they will get your money and make your store fail on every aspect of the service they are not serious in doing business the support staff is terrible the management team is scared no one will really put any effort to o their own job please don t let this documented lack of competency ruin your store

Be Aware of GreenDropShip

It is not usual for me to make a public complaint against a business however in this case I feel obligated to do so to protect other vulnerable people from becoming victims of what appears to be a scam business I signed up with GreenDropShip around August 2020 and spent months building my eCommerce website based on them as a supplier To start off things went reasonably well however the wheels quickly fell off The biggest issue started with the cost of shipping They provide well priced products however they obviously make their money on the shipping which is horrendously expensive at least 2-3 times the actual cost and you are forced to use their shippers In the 3 months I lost around 30 000 directly as a result of their shipping based pricing structure Orders were being delayed by weeks and even into a month and more One particular instance I had the biggest order yet which GreenDropShip cancelled 3 times and each time I had to re-enter the order and each time the shipping costs escalated by treble and more They take no responsibility for the incorrect weights causing incorrect shipping cost calculations at checkout on our store leaving us the store owner having to pay the additional shipping costs resulting in our store running at a loss The number of chargeback fees we had to pay due to their delays in shipping orders and having to refund most customers has left us with a significant loss I am still trying to get the balance they owe me from cancelled orders to be refunded to me In addition they debited my store with a 105 00 with no authority or explanation for the charge I have also requested an undertaking from them that they may not utilize my customer database under any circumstances I am still waiting for this confirmation In conclusion I strongly suggest that any prospective store owners seriously consider these issues before signing up with them

GreenDropShip com Is a Complete SCAM Read ALL The 1 Star Reviews

The reason I wanted a refund was because they lied about what products they had available they also lie about being a wholesaler They are a buyers club at best Real wholesalers need a sales tax license I immediately requested a refund and have been fighting with these punks ever since Feb 1st of 2023 it s now 4 23 23 fyi BIG UPDATE They actually requested me the following to allow me to get a refund Hi Nathan I hope you are doing well and thank you for your patience While the team is waiting for confirmation with regard to the negative reviews TrustPilot that we also discussed can you kindly provide an authorization letter you authorize the removal of negative reviews Once done please submit it and rest assured that I will do my best to expedite the refund process Looking forward to hearing from you Kind regards BenCustomer Success ManagerCall us at 833 876-8723Message us at 866 777-6474Chat with us at GDS Chat supportGreendropship com I came to a deal with this horrible company to remove most of my review for them to give me a no more hassle refund I would have just removed it but they said they would give me a prorated refund meaning the longer they screwed around the more money they got to keep So this is my prorated review I recommend staying away from them Seriously Go elsewhere UPDATE They said they would refund me then never did as well So if they tell you they will refund you you better save the email and send it to your bank immediately Again they are liars and they will do whatever they can to keep your 149 Try going to a place called KeHE instead it s free This company is a bunch of thieves their main income source isn t through selling wholesale to you In fact they can t sell wholesale because you need to have a sales tax ID to actually do business with a true wholesaler Meaning the stuff they do sell is over priced and your margins are smaller These people should resign their business and go picking up trash off the side of the road I E prisoner

Green drop ship do not honor their cancellation or return policy they have to look into it

Honest feedback August 27th I enter into agreement Not fully understanding the agreement I understood it that I will be able to sell my own products my handcrafted products by yourself Once my husband told me that that is not the website to do that on I canceled the service before I even use the service I did not use the service not even for one second Within the 7 days what s up I requested I request cancellation and a refund on September 1st Here it is October 3rd and they still have not honored my request After I explain to them what happened It s like going to a store purchasing the wrong item You go to take the item back unopened unused And they tell you fill out a request form and we will have to look into it And you will have to fill out five request forms and still wait for us to look into it This is the biggest scam from a commercial website Robbing the customer of the cancellation and refund money I look at this as a dishonorable company If I don t receive my refund in 10 business days I will post all of my email I saved from you guys asking me to fill out five request forms I will also post your constant annoying response And that is we will look into it and let you know You didn t look into it when you took a customers 145 no you didn t So we have to take this to court I m well prepared with all my emails so I hope I received my refund in 10 business days or I will start my action

Total Fail First Impression

I don t write many reviews but like a few others I felt the need to warn other people I will just briefly share my personal experience I became a member in February 2021 to use them for my new eBay store Unbelievably I never got to received my very first order Every time I ask to check on the order I will get a different story At the end they just canceled the order and gave me a store credit Numerous times I asked for a refund to my credit card but they just didn t do it So since that was my only option I used the store credit to place another order and guess what it s been almost 2-weeks and no order delivered yet or even a clear status Today I asked for an update on the order and all I got back was an automated reply from a 3rd party answering service Good thing they advertise Fast Shipping on their website I feel super bad for anyone else going through the same ordeal with this company I think is unfair to the average business person trying to make an honest penny Please do your homework before paying for any drop shipper subscription I was told they will reimburse the subscription fees within 30-days of cancellation We ll see how that goes Wish all the entrepreneurs reading this a lot of success

Stay Away from this pretend company

Placed one order 1 week and no tracking number and not shipped Zero customer service They do not answer the phone Your only able to communicate online with a Zendesk computer bot that cannot provide any service it s just a chat bot to try and make you feel as though your getting service Tried twice to cancel the order before it was canceled Then they charge me a 25 restocking fee for something that was never shipped What a racket charging for something that was never done If the product was actually shipped and returned a shipping charge and restocking fee would be appropriate This borders on criminal activity charging for something you never do I tried asking the chat bot to explain how a company can charge a restocking fee for something that does not have to be restocked the robot answer was it s their policy I want a company where I can charge people for things I don t have to do I terminated my service contract with these worthless unreliable undependable con artists after this and that took several days of going around in circles with an online chat bot The moral of this story is that anything is legal if you can get away with it PS Their product database is a total disaster which I brought to the chat bots attention numerous times and nothing was ever done Products mis categorized quantities not accurate lead time fields empty and on and on If your looking for a dropship nightmare their the company for it Their response to this is total BS Their Better Business Bureau ratings speaks for itself

Work really bad

Work really bad 1 3 of all order were not shipped within 3weeks after we have placed an order Not worth the time of the money to use greendropsship as a dropship provider

Products were terrible and servuce was awful

Their memebership fee was too expensive but got nothing out of it Parking spaces was big problem their products were terrible and service was awful

Customer Service Was The Wake Up Call

I joined Greendropship in early August 2021 I tried contacting customer service several times during their hours of operation but there was rarely anyone available Then I called and opted for sales and of course someone answered that call They asked me why I wanted to cancel my membership I told them if customer service is not available when you need them then I had doubts how they would handle my shipping I tried using chat but that was the same story After so many tell tale signs of something not being right I went to the BBB and saw the complaints there saw the reviews here then decided to cancel my membership The products were nice and I did alot of work on my website but I am definitely on the road to recovery I actually got a refresher course on what it takes to build a profitable business I ll admit it was a temptation to go the easy route but it s common sense to thoroughly research any venture