Hangerclinic Reviews

Hanger clinic has given us terrible

Hanger clinic has given us terrible customer service We were getting orthodics for my daughter s feet and the initial appointment went okay but they weren t very friendly or helpful and contradicted all advice our podiatrist has given us Even making suggestions for treatment we ve already considered but opted out of because of the additional damage it would cause my daughter s feet He said the podiatrists just want to do surgery because they want the money and it could pay for their new boat Then we were supposed to have a 2nd appointment to pick up her orthodics they called us to reschedule our 2nd appointment because the orthodics were not in yet so they rescheduled for another week out THEN they called to push that appointment back again another week because the Dr over us had his own Dr s appointment That week passed and the day we were supposed have her new 3rd attempt appointment they called us again saying they had not yet called our insurance to verify coverage so we couldn t come pick them up yet I waited a week and a half to follow up then called back to see if they had contacted our insurance yet only to be told they had not Today I called again- 2 or 3 days after my last call- and they said they just got approval this morning but I haven t met my deductable so I have to pay 390 out of pocket I tried to explain my concerns but she wouldn t listen and acted frustrated with me She said she could have the office manager contact me so I agreed to that The office manager Jackie called me back and for the first time since dealing with Hanger Clinic I received exceptional customer service I hope they can work through these hurdles in order to improve and care for their customers

The clinic in Merced CA is incapable of

The clinic in Merced CA is incapable of ordering products needed on time for my prosthetic leg After 15 years they still can t have my liners on time and my leg suffers to the point where I can t walk They blame the insurance company and I have to be the middle man every time If you can go somewhere else I m limited so I have no choice

I m not impressed with this company at

I m not impressed with this company at all The prosthetics are fine but they charged us 652 56 for them when come to find out insurance was going to cover it When asked about it they stated well your insurance had just renewed so we assumed they wouldn t cover it Well you know what assuming does Yeah that s what they are

i have seen both of the people that

i have seen both of the people that come to the fort dodge iowa location each a different year against my daughter s advice they were both courteous etc but the orthotics they provided did not provide the relief needed my feet hurt and i am very disappointed in the orthotics i received 2021 and 2022 are the years don t know the dates

Hanger Prosthetics is absolutely the

Hanger Prosthetics is absolutely the worst experience I ve ever had with any prosthetic company I have been an amputee since 1966 Their lack of Integrity or concern is obvious they are not Better Business Bureau compliant It is egregious with the lack of dignity they interact with patience They are impersonal money driven with the most insensitive manner in which they deal Special unhonorable mention To John Quigley Barry Press

WORRHLESS

This company created the worst prosthetic leg ever After all the visits and adjustments and wasted time they still couldn t get it right The socket is still huge and fits like a bucket and the leg is too high and unstable which turns to one side everytime I try to take a step so I gave up I think during those appointments they never made a single adjustment They were just trying to milk my insurance for all the money and give me a crappy product So now I use the socket as a bucket to clean my floors Im not going to put out any names but it was a clinic in Las Vegas Just do yourself a favor and stay away from all of them

When the statement starts with what

When the statement starts with what went wrong this time should let you know that the company is very poor AOI was great until Hangar bought them The Indianapolis Indiana office is the one that has such poor quality of work I have worked with them since Dec 8 2022 and my left crowboot still isn t ready after being remade I have band aids on the bottom of my foot as I have charcot And the bones stick out on the bottom and the side of my foot thus the need of a crowboot If you have a doctor wanting you to go to Hangar run like the wind and find another place of business

One star only because zero wasn t an

One star only because zero wasn t an option Peak Drive in Las Vegas the receptionist was an unbelievable nightmare and utterly unfit to communicate with customers Wound up buying their identical 286 product for 90 on Amazon Run

The negative reviews are everywhere

Hanger Taos is no better It s been 18 months since I walked away from this nightmare I wased well over a year and 10 grand on incompetence Do not complain as you will be retaliated against like I was Even tried to go to another office only to have Taos call ahead to sabotage my care Ultimately I ended up with Active Life in Santa Fe and Albuquerque who are masters of their craft Once they built me new legs I saw the shoddy work I was dealing with in Taos In 6 weeks so much inflammation went away my legs needed refitted Then 15 Days later refitted again as I shrunk so much Everybody was in disbelief