Healthyandactive Reviews

Overpriced realized after garbage product garbage customer service

The product I purchased ripped broke the very first use I contacted support and was sent a replacement The replacement ALSO broke very first use I then requested a refund they agreed then sent me an email saying I was getting a credit I complained to which she said she had made a mistake in the email and I would get a credit most likely was a copy paste email but she was too lazy or didn t think to customize it idk Then a week or so after I had sent the product back at my own expense mind you I emailed and asked when I could expect a refund and received an email where she didn t even answer the question basically said it was issued So I asked yet again this time I got another cookie cutter email that said i was charged a 20 restocking fee I emailed AGAIN saying I shouldn t be charged a restocking fee since I wasn t told that in the beginning received a condescending response that basically said I need to read more thoroughly further down the email it said the refund total did not include a restock fee but how do I know which was the mistake the total or where it said there was a fee so I replied to her again expressing that I wanted to shop with them in the future but I was frustrated at their service and products I received a straight up condescending rude response from customer service Products are junk Customer service is junk

NON DISCREET SHIPPING AND THEY WANT USED SEX TOYS BACK

Update note the sellers lame generic response and after admitting that would you consider buying a dild0 from a place that accepts used ones back Also note they requested a review which I wrote yet they didn t post in their website so its all rigged anyway the ad we purchased this item says We are so confident in the superior quality of the TrueTouch line that we re extending a 100 satisfaction guarantee Should this purchase not meet your expectations in any way please contact our customer service team within 30 days for reimbursement States Nothing about returning it THIS ISNT EVEN ALL ABOUT THAT ITS ABOUT WHERE THEY STATE DISCREET SHIPPING YET FAILED TO DO THAT FOR THAT ALONE I WOULD REFUND A CUSTOMER WITHOUT HESITATION THATS COMPLETELY INEXUSABLE TO SHIP A DILD0 IN A PLASTIC BAG AFTER STATING DISCREET SHIPPING WE ARE TALKING ABOUT AN 18 DOLLAR ITEM Recently bought a dildo from this website ad said if for any reason your not satisfied contact within 30 days for full refund Being embarrassed to order this type of thing I read about their shipping and they Stress discreet shipping Well I opened my mailbox to find a thin plastic back with an obvious penis and balls inside MORTIFIED It wasn t even a bubble bag it was beyond obvious it was a sexton Well a couple days later I tried the toy and the suction cup base was useless the entire reason I chose it I write them telling them they forever embarrassed me by their indiscreet packaging and I want a refund as the item is no good O was told that the indiscretion of shipping was due to the items value WTH THEN Beleive it or not they want me to ship back a used dildo or they won t refund me again ship them back a used sextoy I STRONGLY SUGGEST NOT BUYING ANYTHING FROM THIS WEBSITE DUE TO HEALTH CONCERNS AND HORRIBLE SHIPPING PROCEDURES AND ROBOTIC CUSTOMER SERVICE

Read to the end BEFORE giving up your money

I wish we had the option to give this place s review with no stars for even just giving them a one star is being to generous I order just recently 2 items and EVEN paid EXTRA to have them delivered faster Then I get a notification that my package was delivered I go check and there is ABSOLUTELY NOT ONE GOD DAMN THING DELIVERED TO MY FRONT DOOR as they claimed No one came delivered anything to my door and I know this for a fact because I have a security camera at the top right corner of my damn door with motion detection always sent directly to my phone notifying me of any movement or sound And I EVEN reviewed my footage for the alleged delivery and there was nothing to be seen No delivery Man or woman There was nothing Absolutely nothing And now they be ignoring my emails demanding a full refund They basically took my money promising to deliver me what I have purchased with ABSOLUTELY NO intensions of coming through with their obligations This is so bull I DON T recommend this site at all But I will be contacting the BBB for assistance with this since they don t want to even try to resolve anything If they would ve came through with their end and actually delivered they would ve had a 100 loyal customer But obviously they ve pissed all over that So healthy and actively robbing customers of their hard earned money YOU will be hearing from me or the BBB For I refuse to just give away my honest earned dollars

bad quality

i purchased an extension device from healthy active which wasn t defective but was designed very poorly It would fall apart upon every attempt at use I wrote to customer service requesting to return the item and get a refund but they do not have a policy that allows that I would avoid using this retailer at all costs

Not a trustworthy company

Not a trustworthy company They charge you for quicker shipping and then don t ship it quick When you want a refund for the expensive shipping they tell you to read their FAQ s about shipping No refund I won t purchase again from a company I can t trust

online Fraud

I bought a package and soon realized it was an online fraud and I lost my money their customer service is tribble Don t waste your money

The products I ordered were of good quality and did not disappoint Communication with the company was excellent

The products I ordered were

excellent marketing and beautiful

excellent marketing and beautiful products delivered quickly