


Heavy Metal International The Definitive brand in science fiction fantasy and horror
Based on authentic user experiences
steve converse
6794 reviews
N/A
6 months ago
Heavy Metal not so metal
If I could give this a -5 I would It started with an online order that was never received I tried on multiple occasions via their trusty email to contact customer service with no response The BBB isn t having much luck either after I filed a complaint against Heavy Metal DO NOT give this company your money I wouldn t even buy from a brick and mortar at this point Boycott Heavy Metal until issues with online customer service is resolved
Will
6794 reviews
N/A
6 months ago
I did not get 2 issues of my three year
I did not get 2 issues of my three year subscription I contacted the company to let them know this and they said they would get back with me within 2 to 4 days and asked for me to send the information on my subscription so I did I have not heard from him in two weeks I got two issues after the missing issues to end my subscription but I would like the missing issues to be delivered
Vulpes
6794 reviews
N/A
6 months ago
My wife took out a subscription for
My wife took out a subscription for Suneater Got one issue and heard nothing beyond that They won t respond ot calls emails or social media They just took her 100 and waltzed off with it Utter scum
Mike
6794 reviews
N/A
6 months ago
Unreliable is an understatement
Unreliable is an understatement Customer service is nonexistent The new management is either milking everything they can from the iconic magazine before killing it or are so devastatingly incompetent the publication will one way or the other fail Matt Medney leadership is incompetent and clearly he needs to be replaced if the publication is to survive Matt will need to be a writer or a CEO he cannot be both It seems two things in life are absolute nobody lives forever and Matt Medney s Heavy Metal magazine will rip you off
Jay Dougherty
6794 reviews
N/A
6 months ago
Renewed a 3 year subscription which
Renewed a 3 year subscription which cost 360 00 delivery was months behind I recieved issues 305 306 and 307 at the same time Then nothing It s now at issue 314 sent multiple e mails with no response Now they are selling NFTs which is appropriate since thier products are a fantasy now Save your money it s a rip off
Amanda L
6794 reviews
N/A
6 months ago
Scam
I paid for a year-long subscription and received only one of the issues And it was late Customer service is laughably bad
D Acosta
6794 reviews
N/A
6 months ago
Don t let them waste your time like they did mine
I got a subscription of suneater 2 years ago and have emailed and used their chat to no response I have never seen a company so blatantly neglect it s customers It s truly disgusting that I even have to continue to reach out to them trying to get my refund because out of 9 issues I got 2 and one was damaged They said they would replace it and that was a year and a half ago They have since ghosted me I am currently try to build a case against them to take to court Hey but they have NFTs now Not to mention they have been blocking people on social media instead of trying to fix the problems they have created This company is a joke Save yourselves the stress of dealing with them This company died years ago
D Acosta
6794 reviews
N/A
6 months ago
Paid 180 for renewal over a year ago
Paid 180 for renewal for 3 years over a year ago I only received the magazines left on on my old subscription Then nothing No one acknowledges email any more I asked for my money back but no answer How can a company get away with this
Mark Anthony Castro
6794 reviews
N/A
6 months ago
I ordered several iron maiden series
I ordered several iron maiden series with unusual numbering Different covers but the exact same comic inside them all What a scam And to think that I was a subscriber in the years 1976-1979
Clem Le
6794 reviews
N/A
6 months ago
They will just take your money
Ordered and paid for a comic book months ago but never received it even after sending them multiple emails Do not order anything from this business There is no customer support