Helidirect Reviews

helidirect who s that

I received the flywing FW450 V3L RTF version helicopter a spare battery and pulse battery checker as a birthday gift from a friend who lives in Canada Of course all of this came before my birthday one box arrived on the 27th of February and the other on the 28th so I waited for my birthday which was this month March and opened the 2 boxes that had arrived on 2 separate days close to three weeks before my birthday As soon as I saw the name flywing I was not thrilled this thing has had nothing but issues in all renditions of this particular model The following afternoon though I went ahead and proceeded to charge the batteries just to find out one of them was DOA I put the good battery on to charge and made contact with this entity and informed them that I need a replacement battery as one was no good That evening I calibrated the GPS set the auto invert feature to on put the battery in the heli went ahead and checked if the GPS was working and the first 2 time were good I went got something to eat and took care of a couple things and a little more than an hour and a half latter decided to check it one more time then put the model away for the evening I turn on the transmitter plugged the battery in and just before the normal power up routine with the swash plate movement and such I hear a distinct electronic hiss and pop No GPS green light this time I tried it again and nothing at this point I concluded that what I had heard was something in the GPS module failing I took the tail boom off put it away for the night The following day I got a reply from this entity about the DOA battery it certainly didnt sit well with me it was stated You have a bad battery let me know No legitimate business would ever reply to a customer like that I replied to this by asking that they send return shipping labels so that I can return the entire thing and asked them to refund the money to my friend who bought it I was not snippy I described all that had happened the night before with the GPS and my suspicions that it had burnt out I got a reply stating I can not do refund I do only warranty for you I do send you return shipping label I will inspect and see what is wrong with kit please advise Knowing what I know now I did not reply to that they want to use those return shipping labels as proof in a court that they actually had done something when in reality they won t and do not intend to this is well established I immediately typed consumer fraud helidirect into my browser and bingo Having seen all I needed to see yesterday I filed a formal complaint of consumer fraud with the federal trade commission and will be sending a printed complaint form to the Indiana state attorney general s office as well I would suggest if you have had the same experience as I have with this entity that you do the same this does guarantee you a refund but this seems to be a habitual act these people are committing and it will certainly help to prevent anyone else becoming a prospective victim And you do not have to live here to file a complaint against a business that is committing fraud here The BBB does not recognize this entity as a legitimate business and rates it as an F And why are they claiming to be in Massachusetts on facebook but the link on their facebook page leads to Indiana I know this is not unheard of but seems fishy to me At any rate I ve taken the batteries out of the transmitter put everything back as it was when I opened it up I don t intend to try to fly this thing ever I contacted my friend and told her to do a charge back and hope that works out