Higherhc Reviews

Higher Healthcare Care Specialists Healthcare Staffing

higherhc.co.uk
5.00
34 reviews
Excellent Rating
Based on 34 user experiences

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Rated 5.00 out of 5 by 34 Happy Customers

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AI Review Summary Based on 34 reviews

Overall customer experience with Higher Healthcare is overwhelmingly positive, with all reviews awarding a perfect 5-star rating. The agency is consistently praised for its professional, friendly, and supportive management team that is responsive to both staff and client needs. Staff members feel highly valued, respected, and report excellent communication and reliable, on-time payment. The company provides high-quality training and is commended for matching well-trained, knowledgeable, and caring staff to specific client requirements. Clients highlight the agency's exceptional responsiveness, including 24/7 availability and quick resolution of queries. The service is described as going above and beyond, providing consistent and reliable care that significantly improves client and family well-being. Both care workers and clients appreciate the agency's organization, trustworthiness, and compassionate approach. There are no negative comments regarding product quality, delivery, or returns policy within the provided reviews. The consensus is that Higher Healthcare is a top-tier agency that delivers excellent service quality and fosters high overall satisfaction.

What customers love
  • Excellent, professional, and friendly management
  • Reliable and on-time payments with good
  • Responsive, supportive communication and 24/7 availability
  • High-quality, compassionate, and well-trained care staff
  • Effective staff matching and personalized client

Last updated 4 months ago

B

Review

Having used Higher Healthcare for staffing for the past 4 years we have always found them to be helpful and consistent They are responsive to requests and the team are always very helpful and professional
B

Thank you

On behalf of myself and my sister I would like to express my gratitude to Jay and his team for their efforts in organising care for our mother Jay has been a godsend and has reassured us every step of the way with no question we may of had unanswered usually within minutes Our carer Ann has been fantastic and her calm and caring nature has been incredible for mum totally putting our minds at ease
R

Absolutely amazing

We were in urgent need for care for a family member and Higher Healthcare could not have been more amazing From how kind and understanding they have been to how quickly they helped us I couldn t recommend them enough they have been so good Thank you
M

Excellent communication from the team

Excellent communication from the team My queries were answered really quickly and dealt with professionally and efficiently The care staff sent are incredibly knowledgeable punctual and caring If you re looking for care needs then I would definitely recommend Higher Healthcare as I have to others
M

Thank you Higher Healthcare for your help

Higher Healthcare has proven very diligent and helpful in providing daily in-house care for my elderly mother They have taken great pains to try and match the carers with my mum taking into account her various needs and requirements Also they are readily contactable at any time of the day or night for any queries or additional assistance the family may require The company fully engages with the family from the outset to provide a very professional level of care All in all the system is working well and I believe that my mum enjoys the company and assistance of the carers and we have certainly seen a marked improvement in her demeaner since the care plan was instigated approximately 3 weeks ago I would highly recommend Higher Healthcare to anyone seeking to provide care for a member of their family Thank you Higher Healthcare
A

Thank you Higher Healthcare

Higher Healthcare has proven very diligent and helpful in providing daily in-house care for my elderly mother They have taken great pains to try and match the carers with my mum taking into account her various needs and requirements Also they are readily contactable at any time of the day or night for any queries or additional assistance the family may require The company fully engages with the family from the outset to provide a very professional level of care All in all the system is working well and I believe that my mum enjoys the company and assistance of the carers and we have certainly seen a marked improvement in her demeaner since the care plan was instigated approximately 3 weeks ago I would highly recommend Higher Healthcare to anyone seeking to provide care for a member of their family Thank you Higher Healthcare
Z

I would highly recommend using Higher

I would highly recommend using Higher Healthcare for live in care After using another provider who were not very good at all It was such a relief finding a care provider that really go above and beyond Mum is the happiest she has been in months and both Sarah and Jay have been there every step of the way do they ever sleep Thank you
C

Wonderful Service from Higher Healthcare

Following my centenarian mother s fall and surgery for a broken hip it became sine qua non that further round-the-clock care had become an imperative My mother s needs had altered irrevocably as it was now clear she would not be able to walk again and although she already has daytime carers I needed to hurriedly find a carer agency to provide overnight cover at short notice Fortunately Higher Healthcare was able to fill the breach and everything was arranged post haste Higher Healthcare introduced a young carer who immediately formed a rapport with my mother and having observed their initial encounter I had a quick sense this person was most suitable As it has turned out the carer has shown herself to be highly competent and invested in my mother s wellbeing My brother and I are grateful to Higher Healthcare for their exemplary service and to the carer for her dedication to looking after elderly mother
B

I ve had live-in care provided by Higher Healthcare

I ve had live-in care provided by Higher Healthcare for a few months now Having recently had bad experiences with other companies I was apprehensive at first however Higher Healthcare were very reassuring and stressed to me that they would find the right carer and provide me with the appropriate support The managers visited me at home really listened and understood what I needed Nothing has been too much bother and they are always readily contactable with any queries or concerns I get on so well with my two carers and both are very competent providing safe and effective care I m happier and less stressed than I ve felt in quite some time
E

Very professional

Jay and Sarah are very professional and have supplied the perfect afternoon carer for our 96yr old dad

About Higherhc

Providing dedicated care when you need it Our goal has never changed delivering compassionate care empowering independence and enriching lives

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